Assistant Office Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits :

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Signing bonus

ROLE DESCRIPTION :

As Assistant Office Manager - State Farm Agent Team Member with Dimitri Kondos - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Dimitri Kondos - State Farm Agent is eager to bring aboard your collaborative presence.

BENEFITS :

Competitive Salary

Commission

Growth potential / Opportunity for advancement within my office

PTO

Health benefits

Valuable career-building experience

License Renewal compensation

Hiring Bonus

RESPONSIBILITIES :

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

QUALIFICATIONS :

Bi-lingual

Insurance licenses required by first day of employment.

Dedicated to customer service.

Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Excellent communication skills to assist customers and coordinate with other agency team members

Proactive in problem-solving

Comfortable communicating via email, phone and text.

Proactive in problem-solving

Able to work in and manage a team environment

Experience in Windows computer applications

Able to succeed in a fast-paced environment