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Client Relationship Associate
Client Relationship AssociateR&R Human Resources Solutions • Plano, TX, US
Client Relationship Associate

Client Relationship Associate

R&R Human Resources Solutions • Plano, TX, US
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  • [job_card.full_time]
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Job Description

Job Description

Atlas Advisory Group , a boutique wealth management firm, located in Plano, TX , is seeking a Client Relationship Associate to assist in our mission of helping clients achieve their financial goals. This is your chance to play a key role in the future success of our fast-growing organization!

Our mission at Atlas Advisory Group is to grow and protect our client’s wealth. If you have a relentless, burning desire to succeed and share our vision, then we would love to hear from you!

The Client Relationship Associate plays a crucial role in the smooth functioning of the office. With overall responsibility for day-to-day operations, the Client Relationship Associate must be able to work effectively with other staff members, clients, and Wealth Advisors.

Responsibilities & Activities :

  • Communicates with clients in person, in writing, and over the telephone. Meets with clients to complete paperwork and attends periodic client update meetings with select clients.
  • Event Management and Marketing :

Handle logistical and marketing details for client events

  • Send out invites, coordinate with venue and maintain marketing database.
  • Manages new business and client services :

    • Meets with clients and starts new client forms processing.

  • Communicates with client, and manage their planning or account services needs promptly.
  • Follows up with clients as needed to make sure all paperwork is processed.
  • Case Management :

    • Manage cases that at different stages, proactively provide assistance needed to push the cases forward.

  • Communicates, implements, and ensures compliance with guidelines and policies :

    • Maintains compliance polices and documentation.

  • Manages the compliance and advertising approval process.
  • Develops and maintains written documentation (systems) of all activities.

    • Knowledge, Skills, & Abilities :

  • Strong interpersonal and client relationship management skills to engage with our clients and our “crew”
  • A learner’s mindset and an appetite for financial acumen, eagerness to learn and grow
  • Strong attention to details, analytical skills, and problem-solving
  • Excellent organizational and time management skills
  • Excellent attitude and an extraordinary client service orientation
  • Track record of balancing multiple priorities simultaneously, accommodating unexpected requests or needs, and following through
  • Ability to operate within tight deadlines
  • At least one year of relevant experience in a financial or insurance services firm assisting with day-to-day operations preferred.
  • Proficiency with Excel and other Microsoft Office Suite tools
  • Proficiency with financial planning and customer relationship management software is preferred
  • Bachelor’s degree or equivalent combination of experience. Finance, economics, accounting, business, or related major preferred
  • Reliability is an essential function.

    • We offer a great working environment in a beautiful and professional office location. This is your chance to play a key role in the continued success of our company. Our culture is fast-paced, motivational, and focused on improving our clients’ lives.

    MUST BE LOCATED IN THE DALLAS AREA OR INTERESTED IN RELOCATION TO THE DALLAS AREA

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    Client Relationship Associate • Plano, TX, US

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