Desktop Support Specialist

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Desktop Support Specialist for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately.

Duration: 12+ Months Contract

Location: Houston, TX

Salary: $25.00-$30.00/Hourly

Role: Desktop Support Specialist

Primary Skills: HelpDesk

Role Description: The Desktop Support Specialist must have 5+ years of experience. For this role, you should have expertise in both end-user computing and network support, along with the following skill set and responsibilities, and be prepared to take on on-call duties.

Deskside Support - Field Support services provide hands-on support for infrastructure devices in the Workplace and field. Devices supported include PCs, mobile devices, printers, LAN equipment.

Activities include hardware maintenance, software support and Installs, Moves, Adds and Changes (""IMACs"").

Responsibilities:

- Troubleshoot, install, printers, drive mappings, permissions, and other end-user computing environment related items.

- Company Hardware and software maintenance and support Workplace (Laptops, Desktops, and iOS) device optimization and configuration

- Provide onsite desktop services for supported desktop, supported desktop software, and supported devices at Company-designated locations.

- Provides meeting support and assistance with the use of AV hardware.

- Set up and install A/V equipment such as projectors, TV's, speakers, microphones, and cameras.

- Maintain functionality of A/V technology and replaces non-working, damaged or obsolete equipment; performs minor equipment repairs or replaces user-serviceable parts on A/V equipment.

Education: Any

Experience: Minimum 5+ years of experience

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Must be able to work on a W2 basis (No C2C)

Recruiter Name: Veena Grover

Recruiter Phone: 412-525-7995

Benefits:

We have various coverages and additional benefits to choose from:

- Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll).

- Paid Leaves (Wherever applicable).

- Life & Disability Coverage (Upon eligibility).

- 401K Option, Education Assistance Program and more.

Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.