IT Admin Level 2

American Rheinmetall is a leader in the design, development, and production of advanced tracked and wheeled vehicles, vehicle systems, and critical components that support U.S. military modernization. Our expertise spans electronic and mechanical systems, fabricated structures, armored products, rubber solutions, and track systems, delivering reliable innovation to both defense and commercial markets. As part of the global Rheinmetall family, we combine proven heritage with forward-looking technology to provide solutions that defend and feed the world.

Job Summary :

The IT Administrator II is responsible for the identification, implementation, and security of effective and reliable information technology systems to maximize business productivity for all business units. They would also be responsible for supporting engineering and development software support

Essential Functions :

• Work with IT management to ensure the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards / procedures for implementing technical solutions.
• Maintain software and hardware systems that integrate all company software, hardware and telecommunication systems and ensures optimal uptime performance.
• Inventory management including company hardware, and software licensing tracking.
• Familiarity with a Windows / AZURE Active Directory environment including user, group and licensing
• Provide support to Engineering Systems applications as required.
• Provide Help desk support for software and hardware related issues to all group users and escalating issues as necessary.
• Assists with research and evaluation of new technologies, techniques, threat control and best practices to optimize efficiency and usability and minimize vulnerabilities.
• Creates, organizes, and updates documentation of IT processes, policies, licensing and systems
• Presents IT equipment and policy training to staff as required.
• Windows and ESX Server management including but not limited to networking, disk management, security, AV and vulnerability management, and other IT administrative functions.
• Monitor system performance, analyze and detect issues related to network, servers, and other related IT issues as they relate to established standards. Also recommends any enhancements to improve operations for increased stability and system capabilities.
• Performs any software or hardware improvements and customized upgrades to adapt exists programs to meet user and business requirements.
• Assists with onboarding of new users including collecting requirements, setup and deployment.
• Support Engineering and Development software to ensure digital thread continuity.

Supervisory Responsibility :

Minimum Qualifications :

Knowledge, Skills and Abilities (as demonstrated through experience, training and / or testing)

Knowledge of various hardware and software products, including ERP, JIRA, GIT, etc.

Technical experience in Local Area and Wide Area Networks, wireless network technologies

Windows Client and Server knowledge

Microsoft Power Apps knowledge

Excellent interpersonal and good communication skills

VMWare usability and knowledge

Patience while supporting users and managing multiple project demands

Ability to learn new technologies, and work independently to meet performance expectations

Excellent project management skills, including knowledge of Microsoft Project software

Ability to be on-call to ensure optimal up-time for company systems, including early mornings, nights or weekends as needed

Cyber-Security knowledge a plus

Knowledge of NIST-171 cybersecurity requirements

CISSP or equivalent security certification a plus

Ability to gain USG Clearance a plus

Education :

A bachelor’s degree in information technology, Information Systems, Computer Engineering or Cybersecurity or equivalent experience

IT Industry certifications a plus (A+, Network+ or SEC+)

Experience :

3 years minimum experience working in an Information Technology department

Experience in information systems selection and implementation processes

Experience with, but not limited to, MS Exchange Administration, Cisco, Meraki, Active Directory, FortiGate VPN, SharePoint, SQL, AZURE, VOIP, Antivirus technologies

Experience with Engineering Applications (IBM, TC, CAD, PLM)

Experience in documenting processes and work procedures

Experience using and supporting Microsoft Office including Word, Excel, PowerPoint and Outlook

Experience developing and implementing IT organizational policies

Experience supporting Apple phones and devices including multifactor authentication (MFA)

Background Prerequisites :

Working Conditions and Physical Demands :

With or without reasonable accommodations, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include :

Ability to lift up to 25 pounds occasionally

Ability to sit for long periods

Extensive Keyboarding