Senior Associate, Commercial Loans
Location: New York | Los Angeles, CA | Kansas City, MO | Union, NJ | Dallas, TX |Hybrid
Perform daily and monthly commercial loan servicing and accounting activities, including loan balance and general ledger reconciliations, amortization schedules, accruals, and servicing-related reporting
Process and review loan cash transactions such as borrower payments, payoffs, escrow disbursements, investor sales, and other servicing events in accordance with client and regulatory requirements
Monitor loan-related cash accounts and reconcile borrower payments, resolving exceptions and servicing discrepancies in a timely manner
Set up newly originated or purchased loans in SS&C loan servicing systems, ensuring accurate data capture and seamless onboarding for borrowers and clients
Serve as a point of contact for internal teams and clients, responding to inquiries related to loan activity, balances, payment application, and servicing status
Assist in the preparation, reconciliation, and review of quarterly and annual NAIC Schedule B regulatory reporting packages
Track, collect, and maintain loan collateral and compliance documentation, including rent rolls, operating statements, covenants, and client deliverables
Generate and distribute loan notices and borrower communications, including billing statements, maturity notices, late payment notices, payoff statements, and other servicing correspondence
Support new client implementations and transitions, including data validation, system testing, and coordination with client stakeholders to ensure service expectations are met
Bachelor’s degree in Accounting, Finance, or a related field
3–6 years of experience in commercial loan servicing, loan accounting, insurance, or commercial real estate lending environments
Working knowledge of U.S. GAAP and/or IFRS, with experience supporting NAIC reporting
Experience with investment or loan general ledger accounting strongly preferred
Client-service mindset with the ability to communicate clearly and professionally with internal partners and external clients
Ability to work independently while managing multiple servicing deliverables and client deadlines
Strong analytical, organizational, and problem-solving skills with high attention to detail
Proficiency with Microsoft Office, including advanced Excel skills
Basic proficiency in Microsoft SQL is a plus
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