DISPATCH HVAC MANAGER

Job Description

Job Description

About the Role :

Join SUPERIOR AC AND HEAT as a Dispatch HVAC Manager in Burleson, TX, where you'll lead our dynamic team in providing top-notch HVAC services. This exciting opportunity allows you to manage daily operations while ensuring customer satisfaction and efficient dispatching of our skilled technicians.

Responsibilities :

• Oversee daily dispatch operations for HVAC service calls and maintenance requests.
• Coordinate technician schedules to optimize service efficiency and response times.
• Ensure compliance with safety and industry standards in all dispatch activities.
• Monitor and manage service call metrics to improve performance and customer satisfaction.
• Provide training and support to dispatch staff on best practices and software tools.
• Communicate effectively with customers to address inquiries and resolve issues.
• Collaborate with management to develop strategies for service improvements.
• Maintain accurate records of dispatch activities and service performance reports.

Requirements :

About Us :

SUPERIOR AC AND HEAT has been a trusted provider of HVAC services in Burleson, TX for over 15 years. Our commitment to quality, reliability, and customer satisfaction has earned us a loyal client base and a reputation as a leader in the industry. Employees enjoy a supportive work environment that encourages growth and recognizes hard work.