Assistant Manager of Residential Operations

Job Description

Job Description

Salary : $100,000 starting annual salary

Do you want to become an employee-owner for a mission-driven, growth focused company? Do you approach your work with passion and dedication?

About the Company

Sun Light & Power drives the total adoption of clean energy by designing, building, maintaining, and advocating for clean energy solutions so future generations inherit a healthy planet. We are committed to delivering an exceptional customer experience by always focusing on quality and acting with dedication and passion.

We are proud to be a certified B-Corporation and this influences our way of working. We make intentional decisions considering sustainability, positive impact on our community and growing profit for the prosperity of our employee-owners. We are a company that strives for a healthy life-work balance and a dog-friendly environment.

Position Description :

The Assistant Manager of Residential Operations (AMRO) will work closely with the Director of Residential Operations to facilitate accurate, profitable, and increasingly streamlined work for our residential solar installations. The position requires a balance of strong solar installation knowledge alongside excellent managerial and administrative acumen. The Assistant Manager drives job flow and strives to ensure high quality projects and safe work practices.

Responsibilities :

• Assist in leading, managing, and coaching the residential operation department to ensure timely completion of projects within their specified budget
• Work closely with the Director of Residential Operations and COO in steering the company to achieve its Residential financial targets and goals
• Assist in managing project schedules, budgets, and reports to foster successful completion of projects as well as further efficiencies in operational processes
• Create and deliver detailed project data reports to upper management
• Analyze project scenarios and work with the Director of Residential Operations to make sound decisions based on factual data
• Partner with key decision makers (Safety Officer, HR, Safety Committee, crews) on all safety requirements and ensure that every build is done safely
• Handle difficult client, supply chain, and labor compliance related issues
• Build relationships between management, field, and office staff, developing cohesive communication and process flow
• Assist in managing the Residential recruitment pipeline with HR and the Director of Residential Operations
• Conduct performance reviews for all direct reports and ensure that ongoing evaluations result in growth and development of staff
• Collaborate with the Director of Residential Operations to oversee sponsored trainings and training programs for employees
• Discipline employees when necessary using procedures outlined by HR using proper documentation and work with employees to improve their performance
• Lead key project meetings as needed
• Supervise field personnel in troubleshooting solar and battery systems, as well as electronic equipment
• Read, understand, and contribute to BOMs (bill of materials)
• Solve problems as they arise. Overcome survey, design, and installation challenges.
• Ask others for help or research for the answer if you dont have it.
• Work diligently to get jobs unstuck and keep customers informed.

Qualifications :

Benefits :

Sun Light & Power offers a comprehensive benefits package that includes, but is not limited to :

Work Environment & Physical Requirements :

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job.

Equal Employment Opportunity Statement :

It is the policy of Sun Light & Power to provide equal employment opportunity to all persons without regard to sex, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, sexual orientation, gender identity or gender expression, military or veteran status, marital status, registered domestic partner status, genetic information, or any other basis protected by applicable federal or state law. This policy applies to all aspects of employment, including but not limited to : recruitment, selection, training, promotion, transfer, compensation, demotion, termination, etc.