TLYA-MFP (Transitional Living for Young Adults) Residential Support Specialist

As a cornerstone of Las Cruces and Southern New Mexico for over four decades, Families and Youth Innovation Plus has empowered countless youth and families through life-changing resources and opportunities. Our mission is to create a safer and healthier community by focusing on children and families. Join our passionate team and be part of our continuing legacy of positive change!

TLYA-MFP (Transitional Living for Young Adults) Residential Support Specialist

Make a Difference in Youth & Family Services!

Families & Youth Innovations Plus (FYI+)

Position: Part-Time Provider (Direct Services)

Hourly Rate: $16.25 - $19.66 (3 levels based on experience and education)

FLSA: Hourly/Non-Exempt

Reports To: Program Supervisor

Department: TLYA-MFP

Job Summary

The Residential Support Specialist is primarily responsible for ensuring the safety, supervision, and welfare of young adults residing in the Transitional Living for Young Adults housing site. Residential Support Specialists provide comprehensive support and guidance to young adults transitioning into independent living. This role also involves mentoring and providing participants life skills to guide them self-sufficiency. Residential Support Specialists will provide crisis intervention for participants that are experiencing mental health emergencies, behavioral crises, and/or safety concerns. Residential Support Specialists will additionally be responsible for housekeeping and facility maintenance ensuring a clean and healthy living environment.

What You'll Do:

• Youth Care & Supervision: Ensure health, safety, and welfare of youth through direct supervision and positive rapport building.
• Facility Maintenance: Perform housekeeping duties to maintain a clean, safe, and organized environment.
• Policy Compliance: Understand and follow housing policies, licensing regulations, and agency guidelines.
• Documentation & Reporting: Maintain accurate records of daily routines, behaviors, medication, and incidents; report critical issues promptly.
• Team Collaboration: Communicate effectively with staff during shift changes, attend meetings/training, and foster positive workplace relationships.
• Behavioral Support: Use positive discipline techniques to support youth self-regulation and manage disruptive behavior constructively.
• Transportation: Safely transport youth in agency vehicles per policy.
• Work Ethic & Conduct: Remain alert during all shifts; contribute to a gossip-free, respectful, and professional work environment.

What You Need:

Education & Experience

• Must be 21 years or older per licensing regulations
• GED (High school diploma) or High School diploma
• 1 year experience working with at risk youth; or Bachelor's degree in human services related field
• Applicants with personal experiences of homelessness, juvenile justice and child welfare system involvement are encouraged to apply

Skills & Qualifications

• Aptitude for working and communicating well with others in a fast-paced housing environment
• Ability to maintain privacy, Confidentiality, and professional boundaries in the workplace
• Compassion and empathy for homeless, runaway, system-involved and otherwise at-risk youth and their experiences
• Utilize knowledge, skills, experience, and training to perform high quality care, supervision, and programming for youth
• Ability to exercise non-punitive supervision, care, and behavior management of youth according to trauma informed care practices
• Ability to multi-task, prioritize and work under pressure or high crisis situations