Marketing Coordinator

Position Description

The Marketing Coordinator supports the execution of Signal Financial's marketing initiatives by coordinating campaigns, producing marketing materials, and maintaining organized marketing operations. This role works closely with marketing leadership and internal teams to ensure marketing efforts are delivered on time, on brand, and with attention to detail. The Marketing Coordinator focuses on campaign support, email coordination, asset management, and cross-functional collaboration. This position plays a key role in maintaining consistency, accuracy, and efficiency across Signal's marketing communications.

Position Responsibilities

Marketing Execution & Campaign Support

• Participate in the development and timely execution of multi-channel marketing campaigns supporting credit union products, services, and strategic priorities
• Translate high-level brand and campaign strategy into actionable creative and execution support
• Coordinate campaign timelines, creative assets, stakeholder reviews, and cross-functional alignment to ensure on-time delivery
• Work closely with internal teams and external partners including designers, vendors, and agencies to support campaign execution
• Assist with the development, coordination, production, editing, proofing, and delivery of digital and print marketing campaigns
• Support monitoring of campaign performance and assist in identifying optimization opportunities based on performance data

Email Marketing & Digital Support

• Support email marketing campaigns, including setup, scheduling, testing, and deployment
• Assist with email content updates, formatting, and quality assurance
• Collaborate with internal teams to ensure email communications are accurate, timely, and aligned with campaign objectives
• Experience working with Alkami or similar digital banking platforms is a plus
• Collaborate with the supervisor and VP to support integration of available data sources to improve targeting and efficiency. Experience in Feathr, SavvyMoney, and Segmint is a plus.

Brand & Content Support

• Design and update marketing materials using Canva and Adobe Creative Suite (digital graphics, flyers, signage, and basic print materials)
• Ensure consistent brand voice, tone, and visual standards across all materials
• Support copy edits and content updates for campaigns and internal communications

Coordination & Collaboration

• Coordinate with internal teams, vendors, and external partners to support marketing initiatives
• Support communication between Marketing, Retail, Digital, and Operations teams
• Assist with managing marketing calendars, deadlines, and project timelines
• Flag risks, errors, or delays and escalate as needed

Marketing Operations & Quality Control

• Assist with tracking campaign activity and maintaining accurate records
• Ensure accuracy, consistency, and attention to detail across all marketing deliverables
• Support ongoing organization and process improvements within the marketing function
• Contribute to a collaborative, professional workplace culture aligned with Signal's values

Community Engagement & Marketing Support

• Support community engagement and outreach efforts by assisting with the planning, promotion, and follow-up of marketing-led events and activations.
• Participate in select community events to support on-site marketing execution, including event setup, materials distribution, lead capture coordination, and post-event follow-up support.
• Collaborate with the Community Engagement Coordinator and Digital Marketing Specialist to ensure events are promoted through email, online banking banners, social, and other marketing channels.
• Assist in preparing event-related marketing materials, signage, and digital assets aligned with current campaigns and brand standards.
• Help document event outcomes, including attendance, lead capture, and engagement insights, and support reporting back to leadership.
• Ensure community engagement efforts are integrated into the broader marketing calendar and support membership growth and awareness objectives.

Position Requirements

• Associate's or Bachelor's degree in marketing, Communications, Graphic Design, or a related field (preferred)
• 1-3 years of experience in marketing coordination, campaign support, or related roles
• Proficiency in Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Experience supporting email marketing campaigns; familiarity with Feathr, Segmint, Alkami is a plus
• Strong organizational and time management skills
• Excellent attention to detail and accuracy
• Strong written and verbal communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Self-motivated, reliable, and professional

The list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem as necessary.

We are proud to be an Equal Employment Opportunity (EEO). Signal Financial Federal Credit Union does not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local laws.