Program Supervisor

Job Summary

Generally, the Program Supervisor performs assigned program coordination responsibilities. This position
is commonly referred to as QIDP.

Essential Job Functions

• Maintain caseload as assigned.
• Develop, prepare, and monitor individual support plans according to the guidelines of the appropriate federal and/or state agency (ies).
• Coordinate and arrange appointments, meetings and other administrative matters on behalf of the individual served.
• Assist in a supportive role for the individual served and his/her family, and work with the appropriate agency on behalf of the assigned individual served.
• Coordinate interviews with prospective individuals and their families and complete appropriate admission paperwork. Additionally, process discharges as needed.
• Conduct unannounced visits as needed.
• Ensure all paperwork is complete, accurate, and submitted by the appropriate due date(s).
• Assist the Executive Director or designee in the expansion of current programs and supports, and with the development of new services/supports.
• Work with the Executive Director in promoting community acceptance and support through
• participation in community activities or liaison efforts with other agencies or entities.
• Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance and general corporate oversight. Ensure the quality of services for all programs.
• Assist with specialised training of staff members as required.
• Oversee and monitor the work of assigned staff as requested by the Executive Director or designee.
• Provide technical assistance to administrative staff
• Monitor timesheets, mileage sheets, and daily schedules of administrative staff.
• Assist in homes as needed to ensure staff coverage at all times.

Qualifications/Experience/Job Knowledge

• State required educational requirements.
• Bachelor’s degree required.
• At least one year of experience working in the field of ID/DD.
• Must have working knowledge of matching specific supports and interventions to the unique needs of the people in the home.
• Must have a working knowledge of person-centeredness.
• Working knowledge of computers and an aptitude to learn new computer skills and techniques.

Physical Requirements

• Occasional travel
• May be required to work in a variety of settings and environments, both indoors and outdoors
• Must be willing to work with therapeutic animals
• Constantly moves about to coordinate work
• Regularly works in fast fast-paced environment with multiple task deadlines
• Regularly moves and positions objects weighing up to 50 pounds
• Occasionally exposed to viruses and infectious conditions
• Constantly alert and observant during working hours

Reasonable accommodations may be made to enable individuals with disabilities or a medical condition
to perform the essential functions.

Supervisory Requirements

• Will supervise

Special Requirements

• Ability to meet the public in a manner that reflects creditably upon the organization, and must have the ability to deal with individuals served and staff in a manner that is conducive to harmony and their best efforts
• Must be adaptable and can make decisions
• May be required to attend a seminar or job-related training courses
• Must have understanding, patience, and tact in dealing with individuals served, their families, or advocates and other agencies involved in providing supports for individual(s) served
• Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities
• Must be able to prioritize work tasks
• Must be able to work without close personal supervision

Employment Variables

• Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation.
• Must pass drug screen and criminal background check.
• May be asked to work some evenings, weekends when required, and handle on-call emergencies.

Working Environment

• May be required to work in a variety of settings and environments, both indoors and outdoors.