Outreach Specialist - IDPL (Career Pathways)

Outreach Specialist - IDPL (Career Pathways)

COMPANY DESCRIPTION

Instituto del Progreso Latino is a community organization whose mission is to contribute to the fullest development of Latino(a) immigrants and their families through education, training and employment that fosters participation in the changing U.S. society while preserving cultural identity and dignity. Founded in 1977 to help Latino’s learn basic skills, pass the civil service exam and obtain higher paying post office jobs, Instituto has grown to a flourishing educational center serving over 14,000 Chicago families per year.

POSITION DESCRIPTION

Under the supervision of the Dean of Career Pathways and Community Affairs, the Outreach Specialist will be responsible to coordinate the marketing, recruitment, and outreach events, as well as the follow-up activities of recruited participants to be served under the Immigrant Families Resources Program (IFRP) offered at Instituto del Progreso Latino.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Initiate, establish, and nurture a close working relationship with other community-based organizations, agencies, schools, and healthcare facilities to promote the income supports services offered under the Immigrant Families Resources Program (IFRP) available at Instituto del Progreso Latino.
• Coordinate the participation of Instituto in the community resource events and health care fairs occurring throughout the City of Chicago and nearby neighboring suburbs, in communication with the Dean of Career Pathways.
• Work in collaboration with fellow team members to secure support in attending the various outreach events, and assign roles and responsibilities to the staff members.
• Prepare the marketing materials needed for each event following the approval process, ensuring that program flyers and marketing giveaways are available at all times.
• Collect the outreach sign-in logs at the conclusion of each event and deliver them to the Lead Intake Specialist for review and proper tracking of efforts in the system.
• Maintain an updated Outreach Activities binder to have it ready for programmatic audit reviews.
• Conduct weekly follow-up calls to the individuals outreached in the recruitment events.
• Schedule appointments for eligibility screening and collection of documentation to apply benefits.
• Follow-up with potential program applicants after attending outreach events.
• Track the outcomes of each outreach event and produce monthly outreach reports.
• Organize internal and external educational workshops.
• Ensure all the promotional materials, including brochures and flyers are updated.
• Keep inventory of the outreach give-away materials and coordinate the purchase of needed items.
• Participate in community events for recruitment and promotional purposes after normal business hours, and some weekends (Saturday and/or Sundays), throughout the year.
• Facilitate community workshops and serve as an interpreter during workshops.
• Attend meetings and outreach events outside of regular business hours.
• Other duties as assigned.

QUALIFICATIONS, EXPERIENCE/EDUCATION

• Associate’s degree preferred, or at least 2 years of experience in marketing or outreach activities.
• Bilingual with an ability to fluently communicate in English and Spanish
• Experience in developing and conducting workshop and group trainings.
• Ability to work with people from different backgrounds .
• Ability to work independently or in a team, with minimal supervision.
• Exceptional organization and time management skills.
• Outstanding customer service skills to attract the individuals during outreach events.
• Ability to maintain composure under pressure.
• High level of dependability and punctuality.
• Ability to adhere to deadlines and react to unpredictable events effectively.
• Advanced skills with Microsoft Office, Word, Excel, PowerPoint, and the internet.

The above is intended to describe the general conditions of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities and requirements.

PHYSICAL DEMANDS

The nature of this work requires the ability to operate standard business office equipment. It also requires the ability to communicate and exchange information, collect, compile, and prepare work documents, as well as set-up and maintain work files.

WORKING CONDITIONS

The majority of the work performed for this job is in a general office environment, but there will be need to do outdoors work for the participation to outreach recruitment events. This position also requires the availability to work for extended and/or non-traditional hours for participation and attendance to the organization’s sponsored events and meetings.

BENEFITS

• 403b retirement saving plan (if working more than 20 hours per week).

PAID TIME OFF

• Paid Sick Leave
• Paid Leave

Instituto del Progreso Latino is an Equal Opportunity Employer