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Technical Service Engineer
Technical Service EngineerMacDermid Enthone Industrial Solutions • Houston, TX, US
Technical Service Engineer

Technical Service Engineer

MacDermid Enthone Industrial Solutions • Houston, TX, US
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  • [job_card.full_time]
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Overview

Join to apply for the Technical Service Engineer role at MacDermid Enthone Industrial Solutions .

MacDermid Enthone Industrial Solutions operates as a business of Element Solutions Inc (NYSE : ESI). Element Solutions Inc is a leading specialty chemicals company whose business supplies a broad range of solutions that enhance the products people use every day. MacDermid Enthone Industrial Solutions is a global supplier of industrial metal and plastic finishing chemistries. We primarily design and manufacture chemical systems that protect and decorate surfaces. Our high-performance functional coatings improve resistance to wear and tear, or provide corrosion resistance for various parts. Our decorative performance coatings apply finishes for parts in various end markets. We also provide chemistry and equipment for turnkey wastewater treatment, and recycle and reuse solutions. Our industrial customer base includes appliances and electronics; automotive parts; industrial parts; plumbing goods; construction equipment; and transportation equipment.

We strive to embody the five "Elements of our Culture" - our 5C's : Challenge, Commit, Collaborate, Choose, and Care, which guide interactions with customers, colleagues and stakeholders.

Responsibilities

  • Establish rapport with customers and become a trusted resource
  • Perform practical demonstrations of products at customer premises
  • Work as part of a team of 3-4 reps to assist on sales calls, train, and interact with customers and vendors
  • Support lab techs and quality managers on a day-to-day basis
  • Follow through on services rendered to customers in the field
  • Provide assistance to customers in person and by phone, addressing technical and operational issues
  • Travel to customer or manufacturing sites 50% or more (approximately 20+ hours on the road, with 2-3 nights away); travel based on customer needs and may include international travel

Qualifications

  • Computer literate on Word, Excel, PowerPoint, and other applications
  • Excellent written and oral communication skills
  • Physically able to handle 50 pounds
  • Experience with surface finishing applications (preferred) - Alkaline Zinc, Acid Zinc, Functional Coatings, Passivates, Sealers, Decorative Coatings
  • The ideal candidate will be based in Texas
  • Competencies

  • A good working knowledge of surface finishing chemicals and related features (required)
  • Hands-on problem solving to troubleshoot and resolve chemical issues quickly with line operators
  • Innovative and logical in problem solving; able to recommend resolutions to issues internally and with customers
  • We are Offering

    Competitive base salary plus a generous performance-related bonus plan. Benefits include 401k with company matching, Life Insurance, Medical Insurance, and 9 holidays. Career growth opportunities, learning and development tools, and a challenging but rewarding work environment.

    The typical base salary range for this position is between $78,906 to $118,358.

    Nearest Major Market : Houston

    Equal Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.

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