Sales Representative

Service Sales Representative

Shambaugh is looking for a Service Sales Representative who will be responsible for working with the Service Team to sell Life Safety Service, Preventative Maintenance, and Quote Service Repairs.

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Essential Duties & Responsibilities

1. Generate sales for fire life safety service.
2. Service includes deficiencies from inspections, preventative maintenance, and service repairs. The position does not include inspection sales.
3. Follow-up on existing inspection agreement customers to verify preventative maintenance is being conducted as required.
4. Quote deficiencies that are generated from life safety inspections no later than 48 hours after the inspection has been completed.
5. Look at work requested, assemble a material list while onsite, and create a proposal for customer.
6. Prepare written quotes with scopes detailing services being provided.
7. Follow-up with customers in a timely manner to ensure sale is captured.
8. Assist customers of the phone with emergency situations along with customer service for technical questions.
9. Other duties as assigned.
10. Assist service manager, coordinator, and other sales personnel as needed.
11. Ability to multi-task and handle many projects.
12. Flexibility with schedule changes on a daily basis.
13. Professional attire required for position.

Qualifications

• Knowledgeable of NFPA fire protection codes.
• Proven record of sales capabilities.
• Experience in fire sprinkler design a plus.
• Life safety knowledge preferred with a focus in sprinkler & fire alarm.
• Valid driver's license and excellent driving record.
• Must be disciplined and self-motivated to work with limited supervision.
• Excellent communicator and have great organizational skills with a positive attitude while being a team player.
• Believe that customer service is the first priority.
• Knowledgeable in computers and common computer software.
• Able to multi-task, manage processes, decision make, and improve processes.
• Flexible with schedule changes on a daily basis.
• Regular and reliable attendance, including the ability to work extended hours and weekends as required.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal opportunity employer/veterans/disabled.

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