Manager, Community Outreach

We are seeking a Manager, Community Outreach to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role:

The Manager, Community Outreach plays a pivotal role in fostering strong, positive relationships between the organization and the diverse communities it serves across the United States. This position is responsible for developing, implementing, and overseeing outreach programs that effectively engage community members, stakeholders, and partners to advance the organization's mission and goals. The role requires strategic planning to identify community needs and opportunities, ensuring that outreach efforts are inclusive, culturally sensitive, and impactful. The Manager will lead a team to coordinate events, campaigns, and partnerships that enhance community awareness and participation. Ultimately, this role drives community engagement initiatives that build trust, promote collaboration, and support sustainable community development.

Minimum Qualifications:

• Bachelor’s degree in Communications, Public Relations, Social Work, Community Development, or a related field.
• At least 5 years of experience in community outreach, public engagement, or a similar role.
• Proven ability to develop and manage community programs and partnerships.
• Strong written and verbal communication skills with experience in public speaking and presentation.
• Demonstrated leadership experience managing teams and coordinating multiple projects simultaneously.
• Hold an active Florida 2-15 (Health, Life & Annuities) or 2-40 (Health Only) insurance license
• Relevant experience may substitute for the educational requirement on a year-for-year basis.

Preferred Qualifications:

• Master’s degree in relevant discipline such as Public Administration, Social Sciences, or Nonprofit Management.
• Experience working with diverse populations and understanding of cultural competency principles.
• Familiarity with digital outreach tools and social media platforms to enhance community engagement.
• Knowledge of grant writing and fundraising to support outreach initiatives.
• Bilingual abilities or proficiency in languages commonly spoken within target communities.

Responsibilities:

• Design and execute comprehensive community outreach strategies that align with organizational objectives and address community needs.
• Build and maintain strong relationships with community leaders, organizations, government agencies, and other stakeholders to foster collaboration.
• Lead, mentor, and manage a team responsible for organizing outreach events, workshops, and informational sessions.
• Monitor and evaluate the effectiveness of outreach programs, using data and feedback to continuously improve engagement efforts.
• Prepare detailed reports and presentations to communicate outreach outcomes and insights to senior leadership and external partners.