Technical Customer Success ManagerVirtualVocations • Oakland, California, United States
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Technical Customer Success Manager
VirtualVocations • Oakland, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Technical Customer Success Manager.
Key Responsibilities
Manage post-sales customer relationships, ensuring success from onboarding to renewal
Drive value realization by partnering with customers to define success metrics and outcomes
Proactively monitor customer health and contribute to the evolution of customer success programs
Required Qualifications
6+ years of experience in customer success, account management, or technical consulting
Strong understanding of cloud infrastructure and DevOps practices
Ability to think strategically and identify growth opportunities
Project management skills for internal and external initiatives
Data-driven approach to track customer health and measure success
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Technical Manager • Oakland, California, United States
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