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Account Manager / Print Processor
Account Manager / Print ProcessorDigital Data Centers • Tempe, AZ, US
Account Manager / Print Processor

Account Manager / Print Processor

Digital Data Centers • Tempe, AZ, US
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  • [job_card.full_time]
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Job Description

Job Description

A Tempe Print and Mail Production Facility is seeking a motivated, detail oriented self-starter with the ability to multi-task. We are looking for a Full-Time Account Manager / Print Processor who is available to work Monday – Friday. Mircrosoft Excel experience is required.

Job Duties Include :

  • Processing of customer print jobs thru our proprietary software applications based on production schedule and deadline commitments.
  • Monitoring the workflow of various jobs from acceptance of data thru to distribution of all output.
  • Data entry using utilizing Microsoft Excel spreadsheets.
  • Ensure timely and accurate invoicing.
  • Prepares reports by collecting and analyzing customer information.
  • Maintains customer records by updating profile and account information.
  • Effective communication by phone and email with customers using professionalism, tact and empathy to maintain a long term customer relationship.
  • Provides samples to customer; arranging shipment or delivery; notifying customer, following up for approval.
  • Maintain filing systems.
  • Protect operations by keeping all information confidential and adhering to security procedures.
  • Other administrative duties as assigned.

Back-up Print Operator when requested. Will train.

Required Skills :

  • Well organized, with strong attention to detail.
  • Excellent communication skills, both verbal and written.
  • Aptitude for a Windows based workstation and related technologies.
  • Proficiency using Microsoft Office Suite including Excel and Access.
  • Ability to follow-up on commitments on a timely basis and adhere to deadlines.
  • Familiarity with Postal Regulations and Processing a plus.
  • Experience and Education :

  • College Degree or equivalent work experience
  • Customer Service : 3 years
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    Account Manager Print Processor • Tempe, AZ, US

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