Front Desk Agent

Front Desk Agent

The Beverly Wilshire a Four Seasons Hotel is looking for a Front Desk Agent who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Front Desk Agent reports to the Assistant Director of Rooms. Work authorization for the location is required.

Located at the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe. Experience CUT, Wolfgang Puck's, and become part of an iconic hotel of the Four Seasons Portfolio. Work on a team that is built on mutual respect, collaboration, excellent service and passion for providing above and beyond guest experiences. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.

Beverly Wilshire, A Four Seasons Hotel, is one of a kind - unique in the city, and possibly the world. At the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe. Passionate Four Seasons professionals ensure that every experience is unlike another, and every guest is the most important person in the room.

Beverly Wilshire, A Four Seasons Hotel, is seeking a highly motivated and service-minded individual to join Front Office Team. The Front Desk Receptionist welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies.

Candidate is preferred to have previous experience in a luxury, fast paced environment. Availability to work overnight shifts required. Candidate must have authorization to work in the United States.

Preferred Qualifications and Skills: We are looking for individuals with high organizational skills. Speaking, writing and reading English is required. This position requires an applicant with a flexible schedule and the ability to work different shifts including overnight, holidays and weekends.

What to Expect: You Will

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done

Hourly Rate:

First 9 months: $26.44 (80% of contract rate)

Next 9 months: $29.74 (90% of contract rate)

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.