Service Writer / Customer Support Representative Job at Clarke in Kansas City

Description

Service Writer / Customer Support Representative

Up to $28 per hour depending on experience

Day shift Monday- Friday

When you work with Clarke, you are working with an industry leader! Our Team is currently looking for a Service Writer Customer Support Representative to keep up our level of commitment to customer service. In these roles, the rep would interpret customer needs on telephone or in Customer Support Center to fulfill the parts and service needs of the customer.

What are the Duties?

ESSENTIAL DUTIES :

• Retail focus – Customer Relationship
• Solicit sale of new or additional parts or services.
• Utilizes computer system for entering and updating customer orders, maintaining accurate inventory, and closing invoices to customer.
• Strong data entry skills are a must.
• Communicating with customer in person, over the phone and using electronic (web-based) tools.
• Handle / resolve inventory issues at the location
• While performing the duties of this job the employee is required to write an accurate, descriptive and clear repair order for work to be performed.
• Ability to effectively work in a team environment.

EDUCATION and / or EXPERIENCE

PHYSICAL and SAFETY REQUIREMENTS

Why should you apply?

Clarke Power is headquartered in Cincinnati and has branches across the country! Clarke is over 60 years strong and growing. We provide training, highly competitive salary, Hiring Bonus, full benefits package, and an excellent opportunity for career growth. It's a great group of talented and caring people. Our Benefits include :

Clarke Power is an Equal Opportunity employer

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