Talent.com
Desktop Support Technician
Desktop Support TechnicianKros-Wise • San Diego, CA, USA
Desktop Support Technician

Desktop Support Technician

Kros-Wise • San Diego, CA, USA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters_job_card.quick_apply]
[job_card.job_description]

Overview

We are seeking a Computer User Support Specialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols.


Key Responsibilities

  • Provide front-line technical support via phone, email, and in person
  • Install, configure, and maintain workstations, laptops, and peripheral devices
  • Troubleshoot user access issues related to CAC, Active Directory, and network permissions
  • Support patch management, antivirus, and STIG compliance tasks
  • Assist in imaging systems and software deployment using tools like SCCM or MDT
  • Maintain inventory of IT assets and support lifecycle management
  • Escalate unresolved issues to higher-level system administrators or network teams
  • Log all support interactions in the ticketing system and track resolution status
  • Provide user guidance and training on common applications and security best practices

Minimum Qualifications

  • U.S. Citizenship and Secret clearance or eligibility
  • Associate's degree in IT, Computer Science, or related field (Bachelor's preferred)
  • 3+ years of experience providing user and desktop support in a DoD or secure environment
  • Experience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshooting
  • Familiarity with DoD security policies, including RMF and DISA STIGs
  • Security+ certification required

Additional Preferred Qualifications

  • Experience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networks
  • Knowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systems
  • Experience with DoD user account provisioning and revocation procedures
  • Familiarity with VDI environments (e.g., Citrix, VMware Horizon)
  • ITIL v4 Foundation certification
  • Experience working in a SIPR/NIPR dual-environment support role
  • Strong communication skills and ability to support non-technical users



[job_alerts.create_a_job]

Desktop Support Technician • San Diego, CA, USA

[internal_linking.similar_jobs]

FTZ Operations and Customer Support Specialist

FOXX Development IncSan Diego, CA, United States
[job_card.full_time]

Position: FTZ Operations & Customer Support Specialist.Location: On site- San Diego, Ca.The FTZ Operations & Customer Support Specialist is responsible for managing day-to-day Foreign-Trade Zone (F...[internal_linking.show_more]

 • [job_card.promoted]

10744 - Sr. Desktop Support Specialist

Hyundai Autoever AmericaSan Diego, CA, US
[job_card.full_time]
[filters_job_card.quick_apply]

Desktop Support Specialist Location:.San Diego, CA 92108 (5 days on-site) Company Overview: Hyundai Autoever America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune ...[internal_linking.show_more]

Behavior Technician - Immediate Start

Zen EducateLakeside, California, United States
[job_card.full_time] +1

Plan Ahead for Fall - Classroom Roles Filling Fast!.Step into paraprofessional and classroom aide roles and support students with special needs in real classroom settings.You'll grow your skills, g...[internal_linking.show_more]

 • [job_card.promoted]

Maintenance Technician I

Hyatt Vacation OwnershipEscondido, CA, US
[job_card.full_time]

Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and...[internal_linking.show_more]

 • [job_card.promoted]

Service Technician I

Securitas TechnologySan Diego, CA, US
[job_card.full_time]

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.More than 13,000 colleagu...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Transporter and Garage Shop Support

Amerit Fleet SolutionsSan Diego, CA, United States
[job_card.full_time]

Transporter And Garage Shop Support.Amerit Fleet Solutions, one of the leading fleet maintenance companies in the US, is looking to hire Transporter and Garage Shop Support! The Garage Support prov...[internal_linking.show_more]

 • [job_card.promoted]

Corporate Support Services Specialist

Hawthorne Machinery Co.San Diego, CA, United States
[job_card.full_time]

Corporate Support Services Specialist.Be Part of the Hawthorne Difference!.Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of c...[internal_linking.show_more]

 • [job_card.promoted]

Desktop Analyst - EUC

Pyramid Consulting, IncSan Diego, CA, United States
[job_card.temporary]

Please review the job description below and contact me ASAP if you are interested.Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and pai...[internal_linking.show_more]

 • [job_card.promoted]

Auto Body Technician

Crash ChampionsSantee, CA, US
[job_card.full_time]

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.The co...[internal_linking.show_more]

 • [job_card.promoted]

Amazon IT Support Technician

TradeJobsWorkforce92129 San Diego, CA, US
[job_card.full_time]

We’re looking for a Amazon IT Support Technician to diagnose and resolve hardware, software, and network issues for employees.Ensure all safety and quality standards are met.Stay adaptable to meet ...[internal_linking.show_more]

 • [job_card.promoted]

Help Desk Support Analyst - 139203

UC San DiegoSan Diego, California, United States
[job_card.full_time]

Gilman Drive, San Diego, CA 92037, United States .Filing Deadline: Thu 4/23/2026.UC San Diego values and welcomes people from all backgrounds.If you are interested in being part of our team, posses...[internal_linking.show_more]

 • [job_card.promoted]

Desktop Support Technician (On-Site)

Insight GlobalSan Diego, CA, United States
[job_card.full_time]

Insight Global is hiring a Desktop Support Technician to join their team in San Diego.This Desktop Support Technician will be a hands-on, in-person problem solver working alongside a tight-knit IT ...[internal_linking.show_more]

 • [job_card.promoted]

Help Desk Support Specialist

InsideHigherEdChula Vista, California, United States
[job_card.full_time]

Under general supervision of immediate supervisor, provides technical assistance and support to faculty, staff, administrators, students, and others in the resolution of reported computer or relate...[internal_linking.show_more]

 • [job_card.promoted]

Supply Technician (Plus Up)

M1 Support ServicesSan Diego, California, United States
[job_card.full_time]

Elm Street, Suite 101 Denton, TX 76201 m1services.Apply for this position" button.Possible Job Summary: M1 is looking for a Supply Technician.This role involves managing various supply activities f...[internal_linking.show_more]

 • [job_card.promoted]

Computer Support Specialist

TradeJobsWorkForce92196 San Diego, CA, US
[job_card.full_time]

Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or r...[internal_linking.show_more]

 • [job_card.promoted]

Driver & Install Technician

Konica Minolta Business SolutionsSan Diego, California, United States
[job_card.full_time]

Konica Minolta currently has an exciting opportunity for a.Truck Driver / Warehouse Worker / Install Technician!.An Above Market Hourly Wage + $1,500 Sign on Bonus!.Outstanding benefits package (in...[internal_linking.show_more]

 • [job_card.promoted]

Advanced Electronics / Computer Field Technician

US NavyChula Vista, CA, US
[job_card.full_time] +1

WARFIGHTERS NEED MEDICAL WARRIORS.Saving lives is the mission-but for Special Operations medics, it's a mission fought in the shadows.These elite medical specialists don't just treat injuries; they...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Maintenance Technician I

Hyatt vacation OwnershipEscondido, California, US
[job_card.full_time]

Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and...[internal_linking.show_more]