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Admin Assistant/Client Service Associate (Wealth Management)
Admin Assistant/Client Service Associate (Wealth Management)NPA WorldWide • Cherry Hill, NJ, US
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Admin Assistant / Client Service Associate (Wealth Management)

Admin Assistant / Client Service Associate (Wealth Management)

NPA WorldWide • Cherry Hill, NJ, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
  • [job_card.temporary]
[job_card.job_description]

Job description :

Client Service Associate / Administrative Assistant (Financial Planning firm)

Cherry Hill, NJ (on-site)

$80k-$90k doe plus bonus

Our client is a boutique financial advisory practice that has been

guiding clients through retirement, investment, tax, and estate planning

for more than 30 years. The firm is known for its high-touch,

personalized service and seeks an experienced, professionally polished

Client Service Associate / Administrative Assistant to support the key

executive administratively and help maintain efficient operations and

high service standards of the practice.

Key Responsibilities of the Client Service Associate / Administrative

Assistant (Financial Planning firm) :

  • Serve as first point of contact for clients, prospects, and external

partners : manage inbound / outbound communications (phone, email,

in-person), ensure timely responses.

  • Manage the executives calendar : schedule and prioritize meetings,
  • coordinate with clients and team members

  • Prepare materials for meetings, send reminders, ensure the logistics
  • (venue / virtual link,) are handled.

  • Post-meeting follow-up : transcribe notes / action items; track
  • deliverables and deadlines; ensure tasks are assigned and completed.

  • Facilitate travel and event logistics as needed.
  • Help streamline practice operations : identify opportunities for
  • improvements in workflow and client service.

  • Manage special projects or initiatives as requested
  • Ensure the office environment aligns with the high-service standard
  • of the practice

  • Maintain and manage confidential client, firm, and personal
  • information with discretion and compliance awareness.

    Qualifications :

    Qualifications of the Client Service Associate / Administrative Assistant (Financial Planning firm) :

  • Minimum 57 years of experience as a CSA / Administrative Assistant
  • or senior administrative support professional with some Wealth

    Management industry experience at an RIA, broker-dealer, bank or

    family office is required

  • Proficiency with Microsoft Office (Outlook, Word, Excel,
  • PowerPoint), virtual meeting platforms (Zoom, Teams), and CRM

    system; ability to quickly learn new technologies and tools

  • Exceptional organizational, time-management, and prioritization
  • skills; ability to manage competing priorities while maintaining

    focus

  • Excellent verbal and written communication skills; ability to craft
  • clear, professional correspondence and interact with high-net-worth

    clients, estate and tax professionals, custodians, etc.

  • High degree of discretion with confidential client and firm
  • information; regulatory compliance awareness

  • Proactive mindset : identifies issues before they become problems,
  • offers solutions, operates with professional independence

  • Strong attention to detail and a commitment to high-quality client
  • service standards

  • Comfortable working in a team-oriented, client-centric environment
  • with a senior advisor

  • Bachelor's degree preferred (business, communications, finance, or
  • related field)

    Why is This a Great Opportunity :

    What the Position Offers :

  • Key role for skilled EA who thrives in fast-paced but structured
  • environment; ideal for someone who enjoys being the linchpin of a

    high-value operation and client experience

  • Competitive salary plus annual bonus; medical & dental insurance
  • benefits (individual coverage company-paid)

  • Small, collegial team; long-term employment potential
  • Work-lifebalance with standard hours; overtime rare
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