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On-Call IT Field Technician - Des Moines-West Des Moines, IA -Hiring Now
On-Call IT Field Technician - Des Moines-West Des Moines, IA -Hiring NowGeeks on Site • West Des Moines, IA, US
On-Call IT Field Technician - Des Moines-West Des Moines, IA -Hiring Now

On-Call IT Field Technician - Des Moines-West Des Moines, IA -Hiring Now

Geeks on Site • West Des Moines, IA, US
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On-Call IT Field Technician – PC, Mac, Printer & Scanner Support

📍 Location : Multiple U.S. Cities (Local, Onsite Support)

💼 Job Type : Independent Contractor (1099)

💰 Pay : $35 / hour (on-site)

🗓 Schedule : Flexible – You accept jobs based on your availability

⚠️ Important Note

This is an on-call, 1099 independent contractor role with no guaranteed hours .

You’ll join our technician network and receive job opportunities based on your location and stated availability . You decide which jobs you want to accept.

About Geeks on Site

Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We’re expanding our network of skilled on-call technicians to meet growing demand for in-person support — including computers, networks, printers, and more.

About the Role

We’re hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.

This includes troubleshooting PCs and Macs , resolving network issues , and repairing or configuring printers / scanners — including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).

You’ll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.

Key Responsibilities

  • Diagnose and repair hardware / software issues on Windows and macOS systems
  • Resolve boot errors, OS issues, and login problems
  • Set up or troubleshoot Wi-Fi and wired internet connections
  • Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
  • Configure or connect printers and scanners (Canon, HP, Brother, etc.)
  • Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
  • Perform general maintenance on multifunction printers (MFPs)
  • Reinstall operating systems using bootable USBs or recovery media
  • Install remote tools or shortcuts as requested
  • Communicate clearly with customers and provide basic post-service support
  • Document service visits and escalate complex issues as needed

Requirements

  • 2+ years of field IT support experience , including computer and printer work
  • Familiarity with Canon , HP , and other common printer brands
  • Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
  • Experience with both Windows (10 / 11) and macOS troubleshooting
  • Must have personal tools (bootable USB, screwdriver set, etc.)
  • Reliable vehicle and valid driver's license
  • Smartphone with camera and data for documentation and communication
  • Ability to work independently and maintain a professional demeanor

    • Benefits

    Compensation

  • $35 per hour for on-site time
  • Flexible scheduling — accept only the jobs that match your route and availability
  • National brand recognition and continuous job offers
  • Dispatch and tech support team available to assist remotely

    • ✅ What to Expect After You Apply

  • 📞 Intro Call – A recruiter will contact you for a quick chat
  • 📝 Onboarding – Complete paperwork and tax forms electronically
  • 🔍 Background Check – Mandatory before activation
  • 📅 Set Your Availability – You enter your availability in our tech portal
  • 📲 Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills

    • Join Our Technician Network

    If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we’d love to hear from you.

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