Clinical Specialist Manager, AWS Healthcare AI

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

The AWS Healthcare AI delivers agentic applications purpose-built for healthcare customers including providers, ISVs (e.g. EHRs), and payers. Today we deliver HealthLake (healthcare data storage, transaction, and analytics service) and HealthScribe (Generative AI service to convert patient clinician conversation to clinical documentation) and our building new agentic applications to streamline and power administrative workloads.

Our vision at AWS Healthcare AI is to deliver agentic applications, purpose-built for healthcare customers. We are building a team of passionate people who are focused on changing the world for the better. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in agentic reasoning and accuracy for healthcare services. If you want your work to have a positive impact on the lives of millions of people and you’re up for a challenge, let’s talk!

As a Clinical Specialist Manager for AWS Healthcare AI, you will play a critical role in determining what our AI applications focus on to help meet the needs of our Healthcare and Life Sciences customers. You will create the guidelines, educate annotations and science teams on the guidelines and help resolve clinical questions while leading a team of clinical consultants. We are looking for a passionate, talented, and inventive Clinical Specialist Manager who can bring bleeding edge machine learning and annotation experience into real products solving real problems together with a highly multi-disciplinary team of scientist, engineers, strategic partners, product managers and subject domain experts.

Being the subject matter expert in Clinical Informatics, you will lead the annotations team through highly ambiguous situations regarding clinical knowledge and content, and mitigate risks with sound and data-driven proposals. You will create and influence our strategy as you identify and evaluate clinical content, technology and other solutions to help address customer problems. This requires strong Clinical knowledge, analytical skills, and professional writing skills. Deep dive into understanding the data collection requirements and delivery criteria to identify key QA processes to ensure deliveries have met those requirements without multiple churns. You will be responsible for authoring and maintaining standard policies and procedures for the clinical informatics team. As a mentor you will provide guidance and mentorship to medical annotators.

Key job responsibilities
You will create the guidelines, educate annotations and science teams on the guidelines and help resolve clinical questions while leading a team of clinical consultants. We are looking for a passionate, talented, and inventive Clinical Specialist Manager who can bring bleeding edge machine learning and annotation experience into real products solving real problems together with a highly multi-disciplinary team of scientist, engineers, strategic partners, product managers and subject domain experts.

A day in the life
Inclusive Team Culture
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 3+ years of technical product or program management experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 3+ years of working directly with engineering teams experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.