Senior Agent Software Engineer

Our mission is to make exceptional healthcare accessible anytime, anywhere, for everyone.

At Assort Health, we believe healthcare should feel effortless and connected quick answers, clear communication, and seamless access to care. Thats why were building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each providers unique needs.

Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assorts omnichannel AI agents seamlessly integrate with EHR / PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.

Since launching in 2023, Assort has managed over 65M+ patient interactions , slashing average hold times from 11 minutes to 1 minute . Our platform now handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy . Patient satisfaction averages 4.4 / 5 , and weve achieved 11 revenue growth since Q4 2024 . Were scaling rapidly and expanding adoption across the entire healthcare industry.

About the Role

We're on the hunt for driven Senior Engineers to join our team at an exciting stage of our startup's journey. If you're eager to contribute to building and scaling innovative products, this role is your ticket to making a significant impact. You'll gain hands?on experience in a dynamic startup environment, working with and contributing to cutting?edge generative AI and voice / transcription models + technologies.

As part of our first 20 Engineers, you will be a cornerstone to our company's growth and success. If you are a self?starter who is ready to wear many hats, build and scale products from zero?one, then this is the perfect role for you. Youll have lots of autonomy and will need to be comfortable operating in ambiguous situations with an entrepreneurial mindset.

What You'll Do

Youll have many responsibilities and will be involved in key decisions alongside the founders

Work closely with our world?class engineering team to develop features and products from the ground up.

Enjoy a high degree of autonomy, tasked with solving complex problems in innovative ways.

Participate actively in design and development discussions, contributing fresh ideas and perspectives.

Engage with healthcare professionals to tailor software solutions that meet real?world needs.

Play a role in an agile team, prioritizing rapid development and deployment to meet our ambitious goals.

You will develop scalable software solutions that comply with HIPAA and other security standards.

What We're Looking For

48+ years of industry experience, with a proven track record of impact at a major tech company or a high?growth startup.

Strong engineering fundamentals and a demonstrated ability to design, build, and scale production?grade applications or systems.

Willingness to wear multiple hatsfrom design and development to testing and occasional support. Comfortable with rapid iteration, experimentation, and learning from failure in a fast?paced environment.

Benefits & Perks for Assorties

• ???? Competitive Compensation Including salary and employee stock options so you share in our success.
• ???? Lifelong Learning Annual budget for professional development, plus training opportunities to help you grow.
• ???? Office Setup Stipend Well outfit your in?office workspace so comfy as its productive.
• ???? Top?Tier Health Coverage Medical, dental, and vision insurance, because your health comes first.
• ???? Unlimited PTO We trust you to take the time you need to recharge and come back ready to crush it.
• ???? Meals & Snacks Lunch, dinner, and snack breaks that fuel great ideas.
• ???? Fitness Stipend Your wellness matters. We reimburse monthly membership costs to support your health.
• ???? Commuter Benefits We cover eligible transportation costs to make your trip to work easier.
• ???? 401(k) Let us help you plan for the future. Weve got you covered.

How We Work & What We Value

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we workthey are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive , relentlessly striving to improve, keep a 5?Star Focus , as our customers are our lifeblood, always Answer the Call , remembering that ownership and accountability are paramount, and show up with One Pulse , because we are one team, with one rhythm and one result.

Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, wed love to hear from you!

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