Technical Content Program Specialist

Job Description

Job Description

This is a remote position.

Overview

Work with program teams and project stakeholders to coordinate cross-functional efforts and ensure the timely development of content for communications, engagement, and readiness activities supporting a large-scale program initiative. Collaborate with Subject Matter Experts (SMEs) to gather information and draft project-specific content in a cohesive, consistent voice that reaches diverse audiences—ranging from those deeply familiar with the program to those with no prior knowledge of the organization or industry.

RequirementsKey Responsibilities & Duties

Distill complex topics, technical processes, and source materials into high-quality content and messaging that engages diverse audiences, increases understanding and readiness, and aligns with established organizational voice and style guidelines.

Develop a wide range of content, including but not limited to :

Communication materials

Blog posts

Process and training documentation

System user and navigation guides

Talking points

Presentations

Other program-related materials

Work closely with program SMEs to curate, adapt, and create content based on existing organizational resources to support communications and training for internal staff, external participants, vendors, and community stakeholders.

Create charts, diagrams, and visual aids to supplement technical content and enhance training materials, presentations, and resource documents, improving comprehension of complex concepts, processes, or policy information.

Consult with internal stakeholders and SMEs to review and validate content for accuracy and clarity.

Recommend updates to handbooks and published materials to improve accessibility, readability, and usability for target audiences.

Translate technical concepts into clear, plain-language content suitable for translation into multiple languages.

Develop project-specific raw content for use in social media and outreach messaging to reach identified target audiences.

Propose, design, create, and write additional content as needed to support program goals.

Manage content creation and delivery schedules, accounting for SME availability, dependencies, and internal review processes.

Coordinate with communications and editorial teams to follow established review, editing, and publishing workflows and timelines.

Perform other duties as assigned or requested.