Digital Engagement ManagerVirtualVocations • Dorchester, Massachusetts, United States

Digital Engagement Manager

VirtualVocations • Dorchester, Massachusetts, United States

[job_card.30_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

A company is looking for a Digital Engagement Manager to manage customer relationships and drive product adoption in the healthcare sector.

Key Responsibilities :

Manage a portfolio of healthcare and agency clients, ensuring satisfaction and renewal

Drive product adoption of the Population Intelligence platform and Digital Audiences

Streamline workflows and collaborate with internal teams to enhance customer engagement

Required Qualifications :

5+ years of experience in customer success, account management, or digital media / advertising technology

Background in healthcare marketing, healthcare data, or SaaS is strongly preferred

Proven ability to manage customer relationships and drive account growth

Strong understanding of digital audience activation and campaign execution

Familiarity with analytics tools, CRM systems, and healthcare privacy / compliance standards

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Engagement Manager • Dorchester, Massachusetts, United States

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