Loan Processor

Job Description

Job Description

Mortgage Loan Processor – Retail (In-Office)

Location : Chandler, AZ (In-Office)

Division : Oaktree Direct (Retail Lending)

About Oaktree Direct

Oaktree Direct is the retail lending division of a well-capitalized, growth-focused mortgage platform. Our in-office model is built around collaboration, accountability, and clean execution. Processors at Oaktree Direct are true file owners—working closely with loan officers, underwriters, and leadership to move loans efficiently from application to close.

The Role

We are seeking an experienced Retail Mortgage Loan Processor to join our in-office team in Chandler, AZ. This role supports a steady retail pipeline and focuses on FHA, VA, and Conventional loans .

This position is ideal for a processor who thrives in an in-office environment, understands retail timelines, and takes pride in submitting clean, complete files to underwriting.

Key Responsibilities

• Manage retail loan files from application through clear-to-close
• Collect, review, and organize borrower documentation (income, assets, credit, disclosures)
• Prepare complete, accurate submissions for underwriting
• Clear underwriting conditions efficiently and proactively
• Maintain consistent communication with borrowers, loan officers, and underwriters
• Ensure files meet agency, investor, and compliance requirements
• Track pipeline and prioritize files to meet contract and closing deadlines

Required Qualifications

Preferred (Not Required)

What We Offer

Why Oaktree Direct

This is a strong opportunity for a retail processor who wants :