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Customer Service Representative
Customer Service RepresentativeCommunity Sports Partners • Oakland Park, FL, US
Customer Service Representative

Customer Service Representative

Community Sports Partners • Oakland Park, FL, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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[job_card.job_description]

America’s Got Soccer is one of the fastest-growing youth soccer programs in the country. We’re passionate about delivering fun, high-energy experiences that create lasting memories for kids and their families.

We’re looking for a Customer Service Representative to join our growing sales team. This is a full-time, in-office role focused on building relationships with families, creating opportunities, and closing deals. If you're someone who thrives in a competitive environment, loves the hustle, and gets excited about hitting targets and driving growth — we want to hear from you.

Drive Enrollment Growth

  • Conduct high-volume inbound and outbound calls, emails, and follow-ups
  • Convert inquiries into registrations for camps, leagues, and programs

Lead Generation & Pipeline Management

  • Proactively generate new leads through outreach and follow-ups
  • Build, manage, and maintain a healthy sales pipeline
  • Track all interactions accurately using CRM systems

Customer Relationship Building

  • Build strong rapport with parents and guardians
  • Understand customer needs and recommend best-fit programs
  • Deliver a high-energy, positive, and professional experience

Sales Execution

  • Confidently present program offerings and value propositions
  • Overcome objections and close enrollments
  • Consistently meet or exceed individual sales targets

Bilingual Customer Support

  • Communicate fluently in both English and Spanish
  • Ensure all families feel supported, informed, and confident

Cross-Team Collaboration

  • Work closely with operations and program teams
  • Share customer insights and feedback to improve offerings

Requirements

    • Competitive Drive to Win
      • You are goal-oriented and motivated by performance metrics
    • Proven Sales Experience
      • Background in inside sales, lead generation, or customer acquisition
      • Demonstrated ability to close deals and hit targets
    • Pipeline & CRM Discipline
      • Experience managing leads and tracking activity in CRM systems
      • Organized and consistent in follow-ups
    • Strong Communication Skills
      • Confident, clear, and engaging communicator
      • Excellent interpersonal skills with both adults and youth
    • Bilingual (English & Spanish)
      • Required to effectively support our diverse community
    • Self-Starter Mentality
      • Able to work independently while contributing to a team environment
      • Takes initiative without needing constant direction

Benefits

Compensation: From $17.50 per hour

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Customer Service Representative • Oakland Park, FL, US

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