Health Navigator

A company is looking for a Health Navigator to join their team.

Key Responsibilities

Conduct educational calls to advise members on benefits and services, and complete health needs assessments

Reach out to members with care gaps to encourage compliance and assist with provider and appointment scheduling

Manage system work queues and screen members for eligibility and prior case activities

Required Qualifications

Associates Degree in education, communication, or health-related field, or equivalent work experience

2 years of experience in a customer service support role

Ability to work independently and manage multiple tasks

Knowledge of medical terminology

Proficient interpersonal and organizational skills