Talent.com
Patient Access Associate I 2nd Shift ED & Admitting Part Time
Patient Access Associate I 2nd Shift ED & Admitting Part TimeConnecticut Children's Medical Center • Hartford, CT, United States
Patient Access Associate I 2nd Shift ED & Admitting Part Time

Patient Access Associate I 2nd Shift ED & Admitting Part Time

Connecticut Children's Medical Center • Hartford, CT, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.part_time]
[job_card.job_description]

Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team.

Under general supervision, coordinates and performs a variety of administrative, registration and financial support duties for the unit / department. Utilizes judgment to interpret department policies to resolve routine inquiries / problems. Identifies opportunities for process improvements. Performs all duties in a manner that promotes a team concept and reflects the mission, behaviors, core values and philosophy of CT Children's.

Education and / or Experience :

  • Education Required : High School Diploma, GED, or a higher level of education that would require the completion of high school, is required.
  • Experience Required : 3-5 years directly related customer service experience required.

Education and / or Experience Preferred :

  • Education Preferred : Associate's degree preferred.
  • Experience Preferred : Healthcare experience preferred.

    • Knowledge, Skills and Abilities :

    Knowledge of :

  • Working knowledge of MS Word and Excel.
  • ADT systems and Insurance Verification systems (EPIC preferred).
  • Knowledge of Managed Care, referral / pre-certification / authorization process.
  • HIPAA

    • Skills :

  • Computer, typing, data entry.
  • Excellent telephone and communication skills

    • Ability to :

  • Handle a fast-paced, high-volume environment.
  • Work in a team environment alongside multiple disciplines.

    • Following department protocol provides general receptionist, secretarial support or Health Unit Coordinator functions.

    Performs a variety of administrative support activities in support of the unit operations. Responds with tact and discretion to the needs of patients and families. Maintains privacy and confidentiality by abiding by HIPPA Policies.

    Registration :

  • Collects and enters accurate demographic, guarantor and financial data for Emergency Department, Inpatient and Outpatient cases and Physician Practice Office appointments.
  • Verifies all required insurance and billing information and uses the proper payer plan codes.
  • Generates all necessary forms for patient visit and obtains patient / parent / legal guardian signature for Assignment / Authorization and consent.
  • Performs pre-registration for scheduled patients and registers patients adhering to standard department procedure.
  • Makes corrections and updates patient information in ADT systems as necessary.
  • Asks patients / families whether their visit was satisfactory and attempts to address any questions / issues prior to patient departure.
  • Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
  • Documents thorough, clear, explanatory notes regarding reasons for incomplete information at time of registration and documents insurance verification method along with response. Documents concise and understandable comments regarding patient or guarantor interaction, efforts to collect co-payments and referrals to Financial Counseling.
  • Follows-up on open items to resolve outstanding issues and complete the file.
  • Reviews and works assigned work queues for registration information to ensure that accounts are accurate at time of visit and or billing.

    • Scheduling :

  • Schedule routine appointments either in person or via telephone.
  • Creates / inputs routine department provider appointments.
  • May schedule / coordinate appointments with other areas of the hospital.
  • Works directly with DCF to obtain appropriate signatures / legal guardian information.
  • As a first line representative of CT Children's, this person must have the ability to deal compassionately and professionally with patients and families.

    • Front Office (Check-In) :

  • Arrives patients for their appointment in the ADT system.
  • Verifies demographic and insurance information at time of arrival (including securing patient financial liability at time of service).
  • Check out process including scheduling or rescheduling future appointments.
  • Answers telephone and triage calls for the department.
  • Ensure all consent and privacy forms are signed.
  • Works directly with DCF to obtain appropriate signatures / legal guardian information.
  • Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
  • Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
  • Other front office duties as required.

    • Front Office (Check-In) :

  • Arrives patients for their appointment in the ADT system.
  • Verifies demographic and insurance information at time of arrival (including securing patient financial liability at time of service).
  • Check out process including scheduling or rescheduling future appointments.
  • Answers telephone and triage calls for the department.
  • Ensure all consent and privacy forms are signed.
  • Works directly with DCF to obtain appropriate signatures / legal guardian information.
  • Enters routine to complex patient charges into billing system for physician or care provider visits, according to protocol.
  • Attempts to collect the patient liability, co-payment on all accounts at the designated collection point.
  • Other front office duties as required.

    • Financial :

  • Verifies insurance plans using the various methods available such as, RTE, web-based, & telecommunications.
  • Investigates patient insurance coverage, obtains referrals, and manages process to maximize payment from both commercial and managed care plans.
  • Refers patients / families to DSS and / or Financial Counselor for assistance.
  • Post payments in ADT system, provide receipts.
  • Identifies those patients without adequate insurance coverage.
  • Demonstrates knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice.
  • Demonstrates cultural sensitivity in all interactions with patients / families.
  • Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the CT Children's standards.
    • [job_alerts.create_a_job]

    Associate 2Nd Shift • Hartford, CT, United States

    [internal_linking.similar_jobs]
    Clinical Support Associate- 40 hours / Days-Medical / Telemetry Unit-Hooker 1

    Clinical Support Associate- 40 hours / Days-Medical / Telemetry Unit-Hooker 1

    Gaylord Hospital • Wallingford, CT, US
    [job_card.full_time]
    Gaylord Specialty Healthcare is a health system dedicated exclusively to medical rehabilitation.We provide inpatient and outpatient care for people at every point in their journey from illness or i...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    MEDICAL ASSISTANT - FULL-TIME, MON - FRI, 8 : 30 AM - 5 : 00 PM

    MEDICAL ASSISTANT - FULL-TIME, MON - FRI, 8 : 30 AM - 5 : 00 PM

    InterCommunity, Inc. • East Hartford, CT, US
    [job_card.full_time]
    InterCommunity is a 2025 Healthcare Top Workplaces Winner!.VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!. Federally Qualified Health Center Look-Alike (FQHC LA) ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Nurse Practitioner / Palliative Medicine / Connecticut / Permanent / Outpatient Palliative Care - Nurse Practitioner or Physician Assistant

    Nurse Practitioner / Palliative Medicine / Connecticut / Permanent / Outpatient Palliative Care - Nurse Practitioner or Physician Assistant

    Hartford HealthCare Medical Group • Durham, Middlesex County, CT, US
    [job_card.permanent]
    Location Detail : 81 Meriden Ave Bradley Memoria (10003) Shift Detail : Mon-Fri Nurse Practitioner and Physician Assistant Benefits : Market-leading compensation and benefits and generous paid time of...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Authorization Associate

    Authorization Associate

    VirtualVocations • Springfield, Massachusetts, United States
    [job_card.full_time]
    A company is looking for an Authorization Associate 1, Remote, Patient Access Business Office.Key Responsibilities Request, follow-up, obtain, and validate authorizations / referrals / notifications ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Gastroenterology | $1MM+ | Illinois | 4 Day Work Week with 42 days PTO

    Gastroenterology | $1MM+ | Illinois | 4 Day Work Week with 42 days PTO

    Jackson Physician Search • Springfield, US
    [job_card.full_time]
    This independent regional healthcare system is seeking to add another BE / BC Gastroenterologist to help keep up with patient demand. Join of team of experienced 2 GI physicians and strong support sta...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    ED - Emergency Department (RN)

    ED - Emergency Department (RN)

    Lancesoft INC • New Britain, CT, US
    [job_card.full_time]
    EPIC Requirement : Must have EPIC ASAP module experience within the past 6 months.Minimum 2 years of Emergency Department (ED) experience. ED experience must be in a facility with > 200 patient vis...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physician Assistant / Ophthalmology / Connecticut / Permanent / In-Home Health - Nurse Practitioner or Physician Assistant (Part Time)- Hartford CT

    Physician Assistant / Ophthalmology / Connecticut / Permanent / In-Home Health - Nurse Practitioner or Physician Assistant (Part Time)- Hartford CT

    Signify Health • Hartford, CT, US
    [job_card.full_time] +2
    At CVS Health, we?re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation?s leading h...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Personal Care Specialist (Full Time)

    Personal Care Specialist (Full Time)

    Green Thumb Industries • Branford, CT, United States
    [job_card.full_time]
    RISE Personal Care Specialists engage in one-on-one interactions with patients and / or customers from the time they enter the retail area until they check out and exit the store.Our ideal Personal C...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physical Therapist in Clinton, Connecticut - $1,802 / week

    Physical Therapist in Clinton, Connecticut - $1,802 / week

    Vetted • Clinton, CT, United States
    [job_card.full_time]
    Vetted is seeking a Physical Therapist for a travel job in Clinton, Connecticut.The job was posted 12 days ago.The assignment starts on ASAP and is 13 weeks long with 8 hour shifts 5 days a week.Yo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    ED & Admitting - Patient Access Associate II - 24hrs

    ED & Admitting - Patient Access Associate II - 24hrs

    Connecticut Children's Medical Center • Hartford, CT, United States
    [job_card.full_time]
    Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children.Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Telecommute Healthcare Advocate (Field Based)

    Telecommute Healthcare Advocate (Field Based)

    UnitedHealth Group • Springfield, MA, United States
    [job_card.full_time]
    Functioning independently, travel across assigned territory to meet with providers to discuss Optum tools and programs focused on improving the quality of care for Medicare Advantage Members.Will b...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Success Advocate

    Patient Success Advocate

    VirtualVocations • Springfield, Massachusetts, United States
    [job_card.full_time]
    A company is looking for a Patient Success Advocate to provide proactive support to patients in a remote monitoring program. Key Responsibilities Assist customers through phone, email, and chat, a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physician Assistant / Cardiology - Interventional / Connecticut / Permanent / Interventional Cardiology PA / APRN - Physician Assistant or Nurse Practitioner APRN

    Physician Assistant / Cardiology - Interventional / Connecticut / Permanent / Interventional Cardiology PA / APRN - Physician Assistant or Nurse Practitioner APRN

    Hartford Hospital • Haddam Neck, Middlesex County, CT, US
    [job_card.permanent]
    Location Detail : 80 Seymour Street (10008) Work where every moment matters.Every day, almost 20,000 Hartford HealthCare (HHC) employees come to work with one thing in common : Pride in what we do, k...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Outpatient Internal Medicine | 4 day week w / 42 Days PTO | Top City in Illinois

    Outpatient Internal Medicine | 4 day week w / 42 Days PTO | Top City in Illinois

    Jackson Physician Search • Springfield, US
    [job_card.full_time]
    A well-established leading hospital in Illinois is looking for an internal medicine or IM / Peds physician to grow their primary care team in this beautiful suburban community in Central Illinois.Col...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Outpatient Physical Therapist - $1,940 per week

    Travel Outpatient Physical Therapist - $1,940 per week

    Core Medical Group • Wallingford, CT, United States
    [job_card.permanent] +1
    Core Medical Group is seeking a travel Physical Therapist for a travel job in Wallingford, Connecticut.Job Description & Requirements. Client in CT seeking Physical Therapist : Outpatient / Clinic.We a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Part-time Medical Assistant

    Part-time Medical Assistant

    Pioneer Health and Urgent Care Specialists • Longmeadow, MA, US
    [job_card.part_time]
    This part-time benefited position is 28 hours per week or 56 hours per pay period with an every other weekend rotation.The schedule includes weekday 10-hour shifts and weekend 8-hour shifts.There m...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist (PT) - $1,749 to $3,413 per week in Clinton, CT

    Travel Physical Therapist (PT) - $1,749 to $3,413 per week in Clinton, CT

    AlliedTravelCareers • Clinton, CT, US
    [job_card.full_time]
    Interested in this assignment? Or maybe you still have not found what you are looking for? Contact one of our specialty-specific recruiters to get access to our vast network of open jobs, including...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Physical Therapist

    Physical Therapist

    Encompass Health Rehabilitation Hospital of Braintree • West Side, MA, United States
    [job_card.full_time] +1
    Physical Therapist Career Opportunity Join a Team That Puts Your Passion for Care First Are you seeking a fulfilling career that feels like home and lets you make a meaningful impact? At Encompass ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]