Talent.com
Admissions CRM / Slate Admin
Admissions CRM / Slate AdminUniversity of Massachusetts Medical School • Worcester, MA, United States
Admissions CRM / Slate Admin

Admissions CRM / Slate Admin

University of Massachusetts Medical School • Worcester, MA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Overview

POSITION SUMMARY :

Under the general direction of the Academic IT Leadership the Admissions CRM / Slate Administrator is primarily responsible for administering the School's CRM system, Slate by Technolutions. The position will serve as the primary point of contact for admissions staff in the School of Medicine, Graduate School of Nursing, and Graduate School of Biomedical Sciences and other constituents to provide support for Slate. The successful candidate will have experience managing Slate operational activities, including, but not limited to, building and maintaining the Slate system throughout the admission cycle from prospect to enrollee, including the management of user security, support for applicant and portal / web functions, the creation of reports and documentation, and training for users and staff.

Responsibilities

ESSENTIAL FUNCTIONS :

  • Oversees recurring and ad-hoc imports and exports, process automation, regular file transfers between Slate, PeopleSoft, and centralized application services (CAS), and other tasks to ensure system performance and maximize system efficiency.
  • Design, test, format, quality assure, and analyze standard, customized, and ad hoc management reports as needed to support emerging initiatives at all phases of admissions funnels. Assist with analysis of data and statistics / projections as needed.
  • Create and implement queries and processes to enable professional and operations staff to perform their daily responsibilities most efficiently and accurately.
  • Supports, in conjunction with admissions liaisons, daily functions and processes for 6,000+ applications including student record maintenance.

Data Management :

  • Oversee all data operational activities, including implementation, processes, trainings, and procedures of Slate. Apply technical expertise to support functionality and develop solutions for Slate, including reporting and analysis of system data.
  • Ensure that data related to prospective students is collected, entered and maintained in a manner that effectively supports student relationship management and increases applicant yield.
  • Assist in mining relevant data from Slate for use in data-driven decision making.

    • Cross-Institutional Collaboration :

  • Serve as the functional lead of Slate, liaise with internal and external CRM support providers, including admissions departments, University I.T. and Technolutions to test new functionality and upgrades to Slate as well as data security and integrity measures.
  • Lead and leverage the expertise of admissions staff and technology partners to ensure applicant information at all stages of enrollment funnel is captured and managed strategically and in support of meeting enrollment goals.
  • Support all Slate needs of the admissions teams, including but not limited to travel, events, application management, admission reading, portal building and decision letters.
  • With direction from admissions leadership, manage queries and create reports for the purpose of measuring, analyzing, and assessing admission data and results.
  • Collaborate with the Lead Admissions Marketing Specialist to develop, launch, and update communications using multi-channel outreach as needed for effective, competitive marketing and recruiting.
  • Document processes, develop procedure manual, and provide support and CRM training to staff on an ongoing basis for the professional development of users.

    • Platform Optimization :

  • Build and update all Slate-hosted applications and forms.
  • Maximize efficiency and accuracy with application review, scholarship programming and assignment, and decision release as needed using Slate's capabilities.
  • Streamline processes, document workflows, and find opportunities for operational efficiencies within and between graduate schools and across the admission lifecycle. For example, create queries to assess critical data points needed or missing (i.e., student type, status, and term fields).
  • Maintain best practices and data standards to continually improve processes and outcomes.
  • Perform other duties as required.

    • Qualifications

    REQUIRED QUALIFICATIONS :

  • Bachelor's degree in a related field required. Master's degree preferred.
  • Minimum of 3 years of experience in higher education or comparable field.
  • Experience with development and management of Slate. Experience with the import and export of data preferred.
  • Excellent technical, interpersonal, communication, organization and time management skills.
  • Must possess a professional and service-oriented demeanor, including composure, tact, diplomacy, and discretion.
  • Ability to work efficiently and calmly in a detailed oriented manner and deadline-driven environment.
  • Demonstrated skills in prioritizing assignments to complete work in a timely fashion and ability to anticipate and plan for cyclical activities.
  • Demonstrated knowledge of web development languages HTML and CSS. Experience with additional technical languages such as JavaScript, SQL, and XML preferred.
  • Data management, including security and integrity, experience.
  • Demonstrated ability to work independently and as part of a team.
  • Demonstrated ability to work with diverse groups and populations.
    • [job_alerts.create_a_job]

    Admissions CRM Slate Admin • Worcester, MA, United States

    [internal_linking.similar_jobs]
    Supplier Relationship Manager

    Supplier Relationship Manager

    UMass President's Office • Shrewsbury, MA, United States
    [job_card.full_time]
    The UMass President's Office expects to pay within an approximate hiring range between $85,000 and $100,000 for this position. The specific pay for this position will be determined by the University...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Office Associate

    Office Associate

    Ateeca Inc • Fitchburg, MA, US
    [job_card.full_time]
    Individuals maintain reception area of the office including security, incoming and outgoing mail and maintaining in / Out board. Performs various clerical tasks as directed by the Area Director in c...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    ThreeHyphens 2.0 • Hopedale, MA, United States
    [filters.remote]
    [job_card.full_time]
    Get Paid by Direct Deposit for Your Opinion.We’re urgently looking for people to take online surveys for well-known Fortune 500 brands. Real earnings, paid directly to your bank.Flexible schedule — ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Flexible Work From Home - Supplement Your Income

    Flexible Work From Home - Supplement Your Income

    Finance Buzz • Hollis, New Hampshire, US
    [filters.remote]
    [job_card.temporary]
    We’re seeking reliable and motivated individuals who want to earn extra income from home.This flexible position allows you to set your own hours and work around your existing commitments.Are you th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Data Annotation • Leominster, Massachusetts
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Massachusetts Licensed Admissions Specialist

    Massachusetts Licensed Admissions Specialist

    VirtualVocations • Worcester, Massachusetts, United States
    [job_card.full_time]
    A company is looking for a Regional Admissions / Eligibility Specialist.Key Responsibilities Complete a wide range of administrative and support tasks Perform data entry in billing software system...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Admissions Coordinator (per diem)

    Admissions Coordinator (per diem)

    Spectrum Health Systems, Inc • Westborough, MA, United States
    [job_card.full_time]
    Westborough, MA - Inpatient Acute Treatment Services (ATS) Program.Conducting intakes, completing admission paperwork, scheduling clients, and screening clients during the admissions process.Ensuri...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sr. Medical Admin Secretary, Marlboro Gastroenterology, 20 Hours, Days

    Sr. Medical Admin Secretary, Marlboro Gastroenterology, 20 Hours, Days

    UMass Memorial Health • Marlborough, MA, US
    [job_card.full_time]
    At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities.Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the prem...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Leominster, Massachusetts
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Tech - $3,835 to $4,025 per week in Salem, MA

    Travel Cath Lab Tech - $3,835 to $4,025 per week in Salem, MA

    AlliedTravelCareers • Worcester, Massachusetts, US
    [job_card.full_time]
    Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Cath Lab Tech position in Salem, MA. If you are interested in this position, please contact your recr...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Director, Enterprise Student Information Systems (PeopleSoft and other SaaS)

    Director, Enterprise Student Information Systems (PeopleSoft and other SaaS)

    UMass Med School • Worcester, MA, United States
    [job_card.full_time]
    Director, Enterprise Student Information Systems (PeopleSoft and other SaaS).Non Union Position -W60- Non Unit Professional. Under the general direction of the Associate Chief Information Officer or...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Admissions CRM / Slate Administrator

    Admissions CRM / Slate Administrator

    UMass Med School • Worcester, MA, United States
    [job_card.full_time]
    Admissions CRM / Slate Administrator.Non Union Position -W60- Non Unit Professional.Under the general direction of the Academic IT Leadership the Admissions CRM / Slate Administrator is primarily r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Nurse RN - Administration / Management - $3,029 per week in Burlington, MA

    Travel Nurse RN - Administration / Management - $3,029 per week in Burlington, MA

    TravelNurseSource • Worcester, Massachusetts, US
    [job_card.full_time]
    Registered Nurse (RN) | Administration / Management.TravelNurseSource is working with Magnet Medical to find a qualified Admin / Mgmt RN in Burlington, Massachusetts, 01805!.The Registered Nurse (RN)...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Travel Occupational Therapy Assistant - Certified - $1500 / Week

    Travel Occupational Therapy Assistant - Certified - $1500 / Week

    Lancesoft • Fitchburg, MA, US
    [job_card.full_time]
    Lancesoft is seeking an experienced Occupational Therapy Assistant - Certified for an exciting Travel Allied job in Fitchburg, MA. Shift : 5x8 hr days Start Date : ASAP Duration : 13 weeks Pay : $1500 / ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Cath Lab Tech - $3,535 per week in Salem, MA

    Travel Cath Lab Tech - $3,535 per week in Salem, MA

    AlliedTravelCareers • Worcester, Massachusetts, US
    [job_card.full_time]
    AlliedTravelCareers is working with MedPro Healthcare Staffing to find a qualified Cath Lab Tech in Salem, Massachusetts, 01970!. Joint Commission-certified staffing agency, is seeking a quality Cat...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Remote Benefits Customer Service Advisor (50k-90k per year) Full-Time

    Remote Benefits Customer Service Advisor (50k-90k per year) Full-Time

    Professional Careers • Leominster, Massachusetts
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Email and SMS Strategist

    Email and SMS Strategist

    VirtualVocations • Worcester, Massachusetts, United States
    [job_card.full_time]
    A company is looking for an Email + SMS Strategist (Account Manager, Lifecycle, Retention, CRM).Key Responsibilities Serve as the primary point of contact and relationship manager for assigned cl...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Nurse RN - Administration / Management - $2,620 to $2,928 per week in Burlington, MA

    Travel Nurse RN - Administration / Management - $2,620 to $2,928 per week in Burlington, MA

    TravelNurseSource • Worcester, Massachusetts, US
    [job_card.full_time]
    Registered Nurse (RN) | Administration / Management.TravelNurseSource is working with Prime Time Healthcare to find a qualified Admin / Mgmt RN in Burlington, Massachusetts, 01803!.Now Hiring : RN Dir...[show_more]
    [last_updated.last_updated_1_day] • [promoted]