Continuous Improvement Specialist II

Continuous Improvement Specialist

The Continuous Improvement Specialist provides continuous improvement and LEAN expertise to the entire LiftOne business, and directly supports the execution of the Service Process Optimization by acting as an analyst, facilitator, consultant, trainer and / or project manager as assigned. This role is integral to the cultural transformation in LiftOne by which continuous improvement will be embedded in all regions and functions.

Essential Functions :

• Play a key role in the development of a Continuous Improvement culture by which all efforts drive an improved customer experience
• Influence and guide leaders with respect to LEAN methodologies, and look for opportunities to develop continuous improvement proficiency in those leaders
• Facilitates and / or leads rapid improvement workshops, kaizens and other LEAN events to support execution of the Continuous Improvement projects
• Researches and identifies relevant benchmarks to be used in establishing standard work and standard operating procedures
• Assist in project management of Service Process Optimization and other continuous improvement projects
• Act as a 5S expert by performing ad-hoc audits in the branches and training new employees on the methodology
• Provide necessary training for employees to support continuous improvement ideas that will be generated by all levels within the organization
• Analyze data and use value stream mapping to transform as-is processes and procedures
• Deploy change management methodologies to implement operational changes across the enterprise
• Other duties as assigned.

Supervisory Responsibilities :

This job has no supervisory responsibilities.

Qualifications :

Computer Skills :

Demonstrated proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)

Workplace Requirements :

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands :

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and / or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment :

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and / or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.