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Field Service Technician
Field Service TechnicianAmano McGann, Inc. • Yorba Linda, CA, United States
Field Service Technician

Field Service Technician

Amano McGann, Inc. • Yorba Linda, CA, United States
[job_card.1_day_ago]
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  • [job_card.full_time]
[job_card.job_description]

Amano McGann

For more than 40 years, Amano has delivered innovative technology solutions for the parking and time and attendance markets. Amano provides sophisticated and reliable parking systems which satisfy the most demanding applications. As a subsidiary of Amano Corporation Japan, Amano McGann receives the support of a global organization generating in excess of $900 million in annual revenues and over 2,900 employees worldwide.

Employment is dependent on residing in San Diego County while employed by Amano McGann. We are looking to hire a full time technician based out of our San Diego County service area. Primary service area will include, but not limited to San Diego County and may change as customer needs arise in our other service areas including Los Angeles or Orange counties.

Key Responsibilities :

  • Provide technical service of automated parking systems, provide timely notification of problems or

delays.

  • Technological knowledge
  • Assist with project set-up, installation, and customer training
  • Research and gain working knowledge via hands on and Amano McGann University on new hardware,
  • devices and tools to provide better system solutions and installation and trouble shooting efficiency

  • Follow and enforce all OSHA safety practices
  • Complete PCI checklist when servicing applicable service issues
  • Ensure that work orders are detailed, completed per work order SOP and "signed-off" by the client
  • prior to leaving the work site

  • Maintain and operate company fleet vehicles in a safe manner
  • Ensure work area is maintained and well organized
  • Generate service tickets as needed and follow up with support until the issues is resolved
  • Provide On-Call after-hours and weekend emergency service as required by our customers (in rotation

    with our other technical staff)

  • Assist our sales staff in promoting the sale of new equipment where appropriate
  • Provide effective communication that creates a collaborative environment with all parties that the
  • Project Team interacts with, including : Clients; Subcontractors; Branch staff; Support personnel;
  • Corporate staff

  • Work overtime as needed
  • All other duties as assigned
  • Work Environment Requirements :

  • Able to work outdoors in all climates and conditions as needed
  • Maintain a valid driver's license and good driving record
  • Lift and / or move in excess of 50 lbs on a regular basis and up to 100 lbs on occasion
  • At times, this position will require kneeling, bending and working on ladders
  • Able to work with hand and power tools as needed
  • Benefits

    Medical, Dental, Vision, and Long-Term Disability Insurance

    Employer contributions to Health Savings Accounts

    Flexible Spending Accounts

    Employer paid Short Term Disability and Life Insurance

    A generous Paid Time Off policy

    401k Employer Match

    Amano McGann is an equal opportunity employer.

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    Field Service Technician • Yorba Linda, CA, United States

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