Product Manager, Provider Scheduling

Product Manager, Provider Scheduling

PerfectServe offers best-in-KLAS assets in three categories : clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this year's Inc 5000 list, which profiles the fastest-growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow!

PerfectServe's mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows.

By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers. We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day.

As part of the Product Management team, the Product Manager (PM) is :

• A Strategic Visionary : responsible for the overall product strategy and vision for a single product vertical. You focus on the "why" behind the product, ensuring it aligns with business goals and market needs.
• Market and Customer Focused : conducting market research, identifying user needs, and defining the product's target audience. You often engage with prospects and customers directly. You are the voice of the customer and the market.
• Owner of the Product Roadmap : creating and maintaining the product roadmap, outlining planned initiatives over time.
• A Cross-Functional Leader : working closely with various departments (marketing, sales, support) to ensure the product meets business objectives and customer expectations.

What You'll Do

Requirements

Beneficial Skills and Qualifications

Environment, Physical & Other Requirements

This position requires interaction with people and technology while either standing or sitting. Most customer meetings are to be conducted with camera enabled. To best service our customers on the phone, face-to-face, or on the computer, all employees must be able to communicate with or without reasonable accommodation.

This position requires up to 10% onsite travel to facilitate product management activities (customer interviews, work studies, and requirements gathering), and support sales and success teams.

We offer a salary range of $120,000$150,000 per year USD, with compensation tailored to your background, strengths, and potential to grow within the team. The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. Compensation will be determined by a combination of factors, including the candidate's experience, skills, and the specific team or product area they support. We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations.

Benefits :