Talent.com
Customer Service Specialist - Remote
Customer Service Specialist - RemoteTradeJobsWorkForce • 95823 Sacramento, CA, US
Customer Service Specialist - Remote

Customer Service Specialist - Remote

TradeJobsWorkForce • 95823 Sacramento, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]

Customer Service Specialist Remote Job Duties : • Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Understand frequently asked questions, the answers to those questions, and the technical reasons behind our answers (so you can repackage the information for different types of customers with different needs).

  • Learning the systems that Occipital uses (or may adopt) to manage customer support, including third-party SaaS tools and customized internal tools.
  • Providing high-quality, personalized support to customers at various stages of their lifecycle including pre-sale, onboarding, and ongoing usage with a focus on rapid response, accurate information and a friendly demeanor.
  • Being flexible in tailoring your support style, channels (i.e., phone, email, Slack, etc.) and process to different types of customers — we can't do the exact same thing for a 1-person small business as a large enterprise with an annual contract, but we want all of them to be fanatical supporters of our products (and our support).
  • Being a principled problem-solver and debugger — “My scan is inaccurate!” could be for many different reasons, and we will be counting on you to untangle the problem, try to solve it yourself, and then identify the right team or person to help you solve it if you can't.
  • Identifying trends in customer support and reporting back to the team on a regular basis.
  • Addressing any customer trends by creating new support content (e.g. support articles, video tutorials, etc.) or suggesting features to various product teams.
  • Contributing to various operations, such as staying on top of shipments to customers, or managing a small rental program.
  • Advocating for and being the “guinea pig” for various customer experience experiments, and helping evaluate their success or failure (e.g. “Did adding live chat actually improve the customer experience?”).
  • Wherever possible, through both the process alone and through working with engineers to create new features or improvements, fixing things twice.
[job_alerts.create_a_job]

Customer Service Specialist - Remote • 95823 Sacramento, CA, US

[internal_linking.similar_jobs]

Customer Service Specialist - Remote

TradeJobsWorkForce94206 Sacramento, CA, US
[filters.remote]
[job_card.full_time]

Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations.Understand frequently asked questi...[internal_linking.show_more]

 • [job_card.promoted]

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausFlorin, CA, US
[filters.remote]
[job_card.full_time] +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...[internal_linking.show_more]

 • [job_card.promoted]

Remote Online Survey Taker – Earn Up to $25 Per Survey

Earn HausElk Grove, CA, US
[filters.remote]
[job_card.full_time] +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Representative

The Claros TravelsSacramento, CA, United States
[job_card.full_time]

About the Role The Claros Travel is seeking a Customer Service Representative (Remote) to support clients throughout every stage of their trips journey.In this client-facing role, you will serve as...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Customer Care Specialist II

VituSacramento, CA, United States
[job_card.full_time]

Customer Care Specialist II (Onsite).As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with o...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Specialist

iPull-uPull Auto PartsSacramento, CA, United States
[job_card.full_time]

This isn’t just a job, it’s a career.We are not just co-workers, we are family!.Pull-uPull Auto Parts is known as the friendliest, cleanest, and most organized self-service yard in the state.The fo...[internal_linking.show_more]

 • [job_card.promoted]

Title Specialist

Ritchie Bros.Rancho Cordova, CA, United States
[job_card.full_time]

The Title Specialist is directly responsible for securing all necessary documents to accompany applications to transfer vehicle title ownership.Tasks include compiling all necessary documents, comm...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPAThornton, California, us
[filters.remote]
[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Specialist (Account Management)

City of Sacramento, CASacramento, CA, United States
[job_card.full_time] +1

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a Cit...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Representative - Remote - 50k-60k/Year

Spade Recruiting USAFranklin CDP, California
[filters.remote]
[job_card.full_time]
[filters_job_card.quick_apply]

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...[internal_linking.show_more]

 • [job_card.promoted]

Remote Customer Service Representative – Product Testing

GLOCPASacramento, California
[filters.remote]
[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

 • [job_card.promoted]

Independent Client Services Consultant (Remote)

Travel With LaniRocklin, CA, United States
[job_card.full_time]

Independent Client Services Consultant (Remote) About the job Independent Client Services Consultant (Remote) We are bringing on Independent Client Services Consultant (Remote) to join our remote t...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Customer Service Specialist 2 - Remote

Baylor Scott & White HealthSacramento, CA, United States
[job_card.full_time]

Benefits Our benefits are designed to help you live well no matter where you are on your journey.For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Customer Service Specialist

The Sherwin-Williams CompanyLodi, CA, United States
[job_card.full_time]

This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Remote Customer Service Specialist

ForgeFitStockton, CA, US
[filters.remote]
[job_card.full_time]
[filters_job_card.quick_apply]

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwi...[internal_linking.show_more]

Healthcare Sales & Customer Service ( 100% REMOTE)

Minder MemoryElk Grove, CA, United States
[filters.remote]
[job_card.full_time]

Who We AreMinder is a growing, national Telehealth company focused on neuropsychology, which is the practice of diagnosis and treatment of cognitive disorders related to brain conditions like Alzhe...[internal_linking.show_more]

 • [job_card.promoted]

Remote Member Solutions Specialist

AilSacramento, CA, United States
[job_card.full_time]

AO Globe Life has proudly served veterans, labor union members, credit union members, and their families for more than 70 years.Our mission is rooted in service, integrity, and long-term impact—hel...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Remote Customer Service Rep

TradeJobsWorkforce94206 Sacramento, CA, US
[filters.remote]
[job_card.full_time]

We’re looking for a Remote Customer Service Rep to respond promptly to inquiries and resolve basic issues, coordinate tasks to ensure deadlines are met, and manage daily responsibilities with a foc...[internal_linking.show_more]