Talent.com
Customer Service - Pro
Customer Service - ProLowe's • Webster, TX, United States
Customer Service - Pro

Customer Service - Pro

Lowe's • Webster, TX, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.part_time]
[job_card.job_description]
Your Impact at Lowe's

As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.

How We Support You

Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.
  • Make your well-being a priority with multiple top-tier health insurance options.
  • Explore educational opportunities with Lowe's tuition assistance program.
  • Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
  • Gain extra savings with a 10% Associate Discount.
  • Learn new trade skills with our Track to the Trades program.
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe's

As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.

While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.

Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

Key Responsibilities
  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned
Minimum Qualifications
  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
Preferred Qualifications
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
[job_alerts.create_a_job]

Customer Service - Pro • Webster, TX, United States

[internal_linking.similar_jobs]

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersLa Porte, Texas
[job_card.full_time] +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...[internal_linking.show_more]

 • [job_card.promoted]

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Baytown, Texas
[filters.remote]
[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Rep (09438) - 8711 FM 1409

Domino's PizzaBaytown, TX, United States
[job_card.full_time]

Baytown, Texas, Brown & Brown Pizza, Inc.All your information will be kept confidential according to EEO guidelines.This job posting is for a position in a store owned and operated by an independen...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service - Work from Home $45 per hour

GL1Baytown, Texas
[filters.remote]
[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

 • [job_card.promoted]

Remote Customer Service Representative – Product Testing

GLOCPALeague City, Texas
[filters.remote]
[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

 • [job_card.promoted]

Store Customer Service Specialist

The Sherwin-Williams CompanySeabrook, Texas, United States
[job_card.full_time]

This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...[internal_linking.show_more]

 • [job_card.promoted]

Service Advisor

Baytown HyundaiBaytown, TX, United States
[job_card.full_time]

Greet and assist customers, understanding their vehicle concerns.Coordinate with the service department to schedule and prioritize repairs.Provide transparent cost estimates and explain invoices to...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service

TradeJobsWorkForce77258 Houston, TX, US
[job_card.full_time]

Customer Service Job Duties: Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with...[internal_linking.show_more]

 • [job_card.promoted]

Aldi Customer Service Representative (Remote)

TradeJobsWorkforce77258 Houston, TX, US
[filters.remote]
[job_card.full_time]

Take the next step in your career as our new Aldi Customer Service Representative (Remote) to maintain accurate records and documentation, work collaboratively across teams and departments, and coo...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Rep (06763) - 200 W. Fairmont Pkwy.

Domino's PizzaLa Porte, TX, United States
[job_card.full_time]

MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas.MAC Pizza has created an extensive family of people passionate about pizza and we take PRI...[internal_linking.show_more]

 • [job_card.promoted]

Remote Customer Service Rep

TradeJobsWorkforce77258 Houston, TX, US
[filters.remote]
[job_card.full_time]

We’re looking for a Remote Customer Service Rep to work collaboratively across teams and departments, support the preparation and delivery of goods or services, and gain knowledge of company offeri...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Associate I

Family DollarLa Porte, TX, United States
[job_card.full_time]

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q...[internal_linking.show_more]

 • [job_card.promoted]

Bilingual Sr. Consumer Loan Specialist - Sales Customer Service (Spanish)

Republic FinanceBaytown, TX, United States
[job_card.full_time]

Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!.This position earns a competit...[internal_linking.show_more]

 • [job_card.promoted]

Member Customer Service Representative - Perry

YMCA of Greater HoustonLeague City, TX, United States
[job_card.full_time]

Membership Services Representative.Provides service and information to current and prospective members through positive communication.Essential duties and responsibilities include the following.Pro...[internal_linking.show_more]

 • [job_card.promoted]

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional CareersBaytown, Texas
[filters.remote]
[job_card.full_time] +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...[internal_linking.show_more]

 • [job_card.promoted]

Remote Customer Service Representative $45 per hour

GL1Baytown, Texas
[filters.remote]
[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Rep

Lincare HoldingsBaytown, TX, United States
[job_card.full_time]

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system.Assesses customer need for additional products/services.Assesses customer ...[internal_linking.show_more]

 • [job_card.promoted]

Remote Market Research Participants. No Experience (Ideal For Customer Service Representative)

Apex Focus Group LLCLeague City, Texas, United States
[filters.remote]
[job_card.full_time]

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in...[internal_linking.show_more]