Customer Support EngineerVirtualVocations • Kansas City, Missouri, United States
Customer Support Engineer
VirtualVocations • Kansas City, Missouri, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Support Engineer (CSE).
Key Responsibilities
Provide technical support to developers integrating Agora SDKs and services
Engage with local developer communities and organize events related to real-time communication and AI
Act as a technical advocate for customers by addressing recurring issues and feature requests
Required Qualifications
Strong interest in Large Language Models and modern AI application development
Solid understanding of networking fundamentals (TCP / UDP, NAT, firewall)
Experience with at least one platform : iOS, Android, Web, or backend technologies
Ability to read logs and debug SDK / API integrations
Experience in Developer Support, Solutions Engineering, or Developer Advocacy is a plus
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Customer Support Engineer • Kansas City, Missouri, United States
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