Administrative Assistant

Administrative Assistant

Location : Tucson, AZ

Terms : Contract- 1 year

Requirements : Computer skills, front desk experience

We are seeking a reliable, detail-oriented professional to support our switchboard operations, administrative tasks, and claimant coordination. This role combines front-desk communication duties with scheduling and case-development support, and may transition to a hybrid schedule after training.

Key Responsibilities

• Operate the switchboard to answer, direct, and transfer calls; assist visitors; and perform general administrative tasks.
• Monitor alarms, manage paging systems, sort mail, and provide basic customer service.
• Locate appropriate medical providers and schedule consultative examinations (CE); prepare and send CE packets and related documentation.
• Respond to inquiries from claimants, providers, vendors, and attorneys regarding claim status, appointments, and transportation assistance.
• Contact claimants and medical sources to obtain reports, clarify instructions, and support claim adjudicators.
• Track and complete daily assignments and assist with case-development activities requiring sound judgment.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.