Sr. Director, Revenue (Sales & Account Management)

Job Description

Job Description

ABOUT US

HirexHire (pronounced hire by hire) is a recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client’s everyday operations to understand their people goals, gaps, and challenges. We then develop and implement the processes and technologies to execute a sustainable and scalable talent plan.

We partner with companies expecting or experiencing high growth who need to hire at scale or fill a critical role rapidly. Our clients are not looking for quick-fix placements but are thoughtfully building a hiring strategy to scale their businesses.

OUR CLIENT

Location : Madison WI & Chicago IL

Industry : E-Commerce

Company Size : 20+

What They Do : Our client offers a powerful technology solution that helps businesses build and manage online sales channels more effectively. Their platform focuses on efficiency, accuracy, and scalability, making it easier for customers to launch and grow their digital operations.

THE ROLE

Our client, a fast-growing eCommerce technology company, is seeking a Director of Revenue to lead their go-to-market function and accelerate customer acquisition, retention, and growth. Reporting to the CEO and collaborating closely with the leadership team, this individual will oversee all revenue-generating activities from sales and account management to customer success, driving scalable processes, data-driven strategy, and exceptional client outcomes. The ideal candidate is a strategic builder and a hands-on leader who thrives in a high-growth environment and excels at turning vision into measurable results.

WHAT YOU WILL DO

Lead and mentor a high-performing sales and account management team to achieve ambitious revenue targets and customer growth goals.

Design and execute a comprehensive go-to-market strategy that drives customer acquisition, retention, and expansion across all segments.

Build, implement, and optimize systems, processes, and performance models that improve speed-to-close, conversion rates, and lifetime customer value.

Manage the entire customer journey from lead generation to advocacy ensuring a seamless, data-informed, and customer-centric experience.

Partner cross-functionally with Marketing, Product, and Operations to align strategies, define success metrics, and ensure revenue objectives are met.

Develop consistent data definitions and reporting frameworks to improve forecasting, decision-making, and transparency across teams.

Utilize CRM and analytics tools (HubSpot) to monitor sales performance, pipeline health, and customer success metrics.

Refine onboarding and support processes to reduce churn, shorten time-to-value, and elevate customer satisfaction.

Identify emerging trends and translate insights into strategic initiatives that accelerate growth and strengthen market position.

Represent the company at industry events, customer meetings, and conferences (5-10% travel).

WHAT YOU WILL NEED

7+ years of experience in B2B SaaS or eCommerce technology sales, with at least 2 years leading sales or revenue teams.

Demonstrated success designing and executing data-driven sales strategies that achieve or exceed revenue goals.

Proven ability to lead go-to-market teams through growth, fostering collaboration, accountability, and continuous improvement.

Experience in account management and customer success functions, with a strong understanding of retention and expansion strategies.

Strong analytical skills and the ability to build performance models that drive informed decision-making.

Excellent communication, presentation, and relationship management skills; comfortable engaging with executives and key stakeholders.

Hands-on experience with CRM platforms and familiarity with metrics-driven pipeline management.

A player / coach leadership style, equally capable of strategizing at a high level and diving into the details to support the team.

Experience in an early-stage or high-growth environment is preferred.