TECHNICAL SERVICES MANAGER - AV TECHNOLOGY - REDMOND, WA

Job Description

Job Description

Position Title :  TECHNICAL SERVICES MANAGER - AV TECHNOLOGY - REDMOND, WA

Pay Grade :  14

Reports To :

Salary :   $85000 - $93000 / year

Other Forms of Compensation :

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Job Summary

The Technical Services Manager is responsible for leading and optimizing daily campus audiovisual operations, ensuring seamless technical support and maintenance for all AV systems. This role involves strategic oversight, hands-on problem-solving, and team leadership, managing a team of hourly associates while serving as the primary escalation point for complex AV challenges. The manager will drive operational excellence, enhance service delivery, and implement cutting-edge AV solutions to support a high-performance environment.

Essential Functions and Responsibilities :

Leadership and Team Management :

• Lead and manage daily operations, including supervising, training, and coaching new hires.
• Attend pre- and post-Consult meetings
• Conduct weekly staff meetings and hold bi-weekly one-on-ones with direct reports.
• Hire, review, and ensure compliance with corporate / team policies and procedures.
• Manage payroll and time clock punches, ensuring company directives are met and associates are following procedures.
• Provide guidance and resources for high-level events and special projects assigned by AV Leadership and the SR Technical Manager.
• Work with management and service desk to develop weekly staff schedules, ensuring proper coverage to support the business while managing vacation requests and sick callouts.

Consultation with Customers :

Technical Expertise :

Operational Excellence :

Qualifications :

Other Qualifications :

Apply to Eurest today!

Eurest is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Eurest maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Eurest are offered many fantastic benefits.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy / paste the link below for paid time off benefits information.

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