Concierge (Part-Time) - St Paul Collection - Denver, CO

Job Details

Description

We're excited to announce a Concierge (Part-Time) position available at St Paul Collection! We are committed to creating an inspiring and inclusive experience, celebrating our diverse culture, and offering a variety of benefits and opportunities. Be a part of the journey of empowerment and engagement.

Featured Perks & Benefits to Keep You Inspired:

• Medical plans with choices to fit your needs
• Dental and Vision insurance options
• Health Savings Account (HSA) with employer contribution
• Financial security benefits including 401k Plan with company match
• Company-paid life insurance +addl voluntary life
• Paid short-term disability +options for long-term disability

Wait, we've got more!!!

• Supplemental life insurance with critical health insurance and accident insurance
• Vacation program accruing immediately upon hire
• Sick time when you need it
• Paid holidays + floating holidays to celebrate those special times
• Company-sponsored wellness initiatives
• Continuous education with development programs and more!

Here are some responsibilities for the potential Concierge:

• Respond promptly to inquiries, requests, and concerns, ensuring a high level of customer satisfaction.
• Assist and effectively communicate with guests, residents, and team members to coordinate services and resolve issues.
• Maintain a professional and courteous demeanor in all interactions.
• Manage and fulfill requests such as restaurant reservations, transportation arrangements, and other concierge services.
• Stay informed about local attractions, restaurants, entertainment, and other points of interest to provide recommendations to guests or residents.
• Address and resolve any issues or concerns raised by guests or residents promptly and efficiently.
• Monitor and control access to the premises (access doors mainly), which helps ensure the safety and security of all guests or residents.
• Collaborate with security personnel to maintain a secure environment.
• Maintain accurate and up-to-date records of guest interactions and service requests using the property PMS system. ex: work orders
• Prepare and distribute relevant information to guests, residents, and team members.
• Collaborate with other departments to ensure seamless service delivery.
• Participate in training sessions and meetings to stay informed about property services and updates.

As the ideal candidate, your background includes:

• Bring your high energy and positive attitude to contribute to an awesome team atmosphere!
• Demonstrable experience as a Concierge with 2 + years of related experience or equivalent; additional education or certification in hospitality is a plus.
• Strong customer service direction while presenting a positive and professional image..
• Excellent communication and interpersonal skills.
• Excellent reading, writing and oral communication skills required
• Knowledge of the local area and attractions..
• Strong creative, strategic, and organizational skills, and an excellent attention to detail
• A desire to take initiative and a strong sense of self-motivation, while also being highly collaborative and team oriented
• Solid computer skills, including working knowledge of MS Office Suite to include Teams, Word, and Excel with HRIS experience.
• Must have a valid driver’s license, current automobile insurance and reliable transportation.
• Background and credit check, pre-employment drug screening, and employment verification required.

Bryten complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisitions at

Equal Opportunity Employer (EOE)