Senior Site Reliability Engineer

Sonata Software Overview

In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.

As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.

Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centres, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.

Job Title- Sr Observability Engineer / Senior Site Reliability Engineer

Location- Westlake, CA

Ideal Experience :

• Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience).
• 7+ years of experience in a Cloud Engineering role (Observability, DevOps, SRE, etc).
• Proven New Relic Expertise : 3+ years of hands-on experience with the New Relic platform, including deep knowledge of Dashboards, NRQL, APM and setting up effective alerting.
• Strong IaC Proficiency : 3+ years of experience managing infrastructure and configurations with IaC tools like Terraform / OpenTofu (preferred), AWS CDK, CloudFormation, Chef or Ansible.
• Cloud Platform Experience : Extensive hands-on experience working with major cloud providers such as AWS (preferred), GCP, or Azure.
• Scripting Skills : Proficiency in a scripting language such as Python, Go, or Bash for automation and tooling.
• System Knowledge : Strong understanding of cloud architecture, networking principles, Windows / Linux Server administration, microservices in a SaaS context, containerization (Docker, Kubernetes), and CI / CD principles.
• Security & Compliance experience : Deep understanding of security best practices and their implementation in cloud infrastructure and CI / CD pipelines. Experience working in complexly regulated environments.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.

Why join Sonata Software?

At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.