Business & Process Change Manager

Job Description

Job Description

SCI Team Member Expectations : All SCI Team Members are expected to : Ensure services provided follow the organization's mission statement, core operating values and policies and procedures, follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.

Essential Duties :

• Apply a structured methodology and lead change management activities
• Collaborate closely with project management teams leading the technical side of change
• Assess the impact of changes and illustrate differences between current and future state
• Support communication efforts for large scale, organizational changes
• Support the development, approval, and delivery of training about organizational changes, implementation of new business process, or enhancements to business process
• Develop and implement strategies for measuring the effectiveness of change management activities, including mechanisms to assess the adoption of change and Team Member satisfaction with change management activities
• Support and engage leadership at all levels about organizational change
• Apply a framework for documenting and enhancing business process
• Conduct an inventory and gap analysis for business process across all SCI centers of excellence
• Develop a roadmap for enhancing business processes

Supervisory Duties :

Education Required :

Experience Required :

SCI Value Related Competencies :

kinds of Team Members equitably, deals effectively with all races, nationalities, cultures, disabilities, ages, and genders, supports equal and fair treatment and opportunity for all.

Job-Specific Competencies :

Physical Demands : Generally, presents standard office environment. Must be able to remain in a stationary position >

95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.

IT Roles must be able to position self to maintain computers and equipment, including under desks and in server room(s). Frequently moves equipment weighing up to 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.

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