The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 00508 Dickinson TX
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner.This position will also collect money on C...[internal_linking.show_more]
Deliver parts and/or products to O'Reilly stores and DC in a safe and efficient manner.Bilingual candidates encouraged to apply.Drive company vehicle to deliver parts and products to stores and/or ...[internal_linking.show_more]
Join our team as a **Shortage Control Associate** and contribute to a secure shopping environment while delivering exceptional customer service! As a Shortage Control Associate (SCA), your role dir...[internal_linking.show_more]
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer.This position pays $14 / hour and is located at 301 FM517 Dickinson, TX 77539.Sund...[internal_linking.show_more]
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer.This position pays $14 / hour and is located at 301 FM517 Dickinson, TX 77539.Sund...[internal_linking.show_more]
A structural steel detailing company in the area is looking for someone with your experience.They are continuing to grow and are looking to add to their team.They have a strong and highly skilled g...[internal_linking.show_more]
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...[internal_linking.show_more]
Warehouse Part-Time Days Associate.At Lowe's, we've always been more than a home improvement store.For thousands of Lowe's associates, we're the beginning of all types of careers that help improve ...[internal_linking.show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]
At MPC, we're committed to being a great place to work one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.The Operations...[internal_linking.show_more]
Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution.We provide a large product and service portfolio including power, automotive, ammunition, coinage, ...[internal_linking.show_more]
Sales Center Manager Wanted! Join our team as a Sales Center Manager and lead the daily operations of a thriving wholesale HVAC distributorship.As a key leader in the industry, you'll drive sales g...[internal_linking.show_more]
Job Description Professional level sales position capable of supporting advanced functions on the commercial side of the business.Position is responsible for profitable growth of the commercial bus...[internal_linking.show_more]
The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...[internal_linking.show_more]
Coastal - Texas City, TX 77591.Pay starts at $17 per hour and increases to $18 per hour upon a successful 90 day review.The main responsibility of a Delivery Assistant is to assist the driver in de...[internal_linking.show_more]
USPS is actively accepting applications for Mail Handler Assistants nationwide.This position is open to candidates of all experience levels, with comprehensive training provided to help you succeed...[internal_linking.show_more]
At adidas we have been challenging the status quo for over 70 years and we're not done yet.We are calling all Store Associates who don't accept what "was" or what "is," but those who want to create...[internal_linking.show_more]
Warehouse Representative - Seasonal.Coastal - Texas City, TX 77591.Position Type Seasonal Job Shift Any.Warehouse representatives will be asked to do several different jobs in the warehouse by usin...[internal_linking.show_more]
