Outpatient Behavioral Health ManagerMary Greeley Medical Center • Ames, Iowa, United States, 50010
Outpatient Behavioral Health Manager
Mary Greeley Medical Center • Ames, Iowa, United States, 50010
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Supervise multidisciplinary teams across all outpatient programs. Act as a clinical and operational resource for staff. Lead hiring processes, onboarding, and staff evaluations. Facilitate team meetings and professional development initiatives. Promote a supportive workplace culture across programs. Oversee patient care quality and continuity across outpatient programs. Collaborate with hospital departments and community partners to ensure smooth transitions of care and access to resources. Serve as a primary resource for patients and families, addressing concerns, engagement, and education. Support patient engagement initiatives and advocate for culturally competent, trauma-informed care. Assist with program budgeting, expense monitoring, and resource allocation. Collaborate with revenue cycle teams on billing, authorizations, and denials management. Manage logistical needs, including supplies, equipment, and scheduling. Maintain accurate records for program activities, outcomes, and staff training. Actively engaging in a Bachelors of Social Work, Psychology, Healthcare, or related field. Minimum of 3–5 years of progressive experience in behavioral health, healthcare management, or care coordination. Demonstrated leadership and supervisory experience in a clinical or healthcare setting. Current valid driver’s license with eligibility for coverage under Mary Greeley Medical Center’s insurance policy. Basic Life Support (BLS) for Healthcare Providers within 90 days of hire (must maintain). Mandatory Reporter training within 90 days of hire (must maintain). Experience managing hospital-based or outpatient health programs. Familiarity with Electronic Health Record (EHR) systems. Knowledge of Medicaid, Medicare, and commercial insurance process
Outpatient Behavioral Health Manager
Position Summary
The Manager of Outpatient Behavioral Health Services oversees the operations, clinical quality, and administrative functions of all hospital-based outpatient behavioral health programs. This manager-level role provides leadership, supervision, and coordination across multiple programs, ensuring high-quality, patient-centered care. The Manager collaborates with hospital departments, community partners, and interdisciplinary teams to optimize patient access, program efficiency, and regulatory compliance.
Program Leadership & Oversight
- Oversee outpatient behavioral health programs, including outpatient mental health services, intensive outpatient services, TLC-Subacute services, and ARCH.
- Ensure smooth day-to-day operations across multiple programs, including intake, scheduling, admissions, discharges, and follow-up care.
- Lead program development, policy implementation, and workflow optimization to improve patient access, engagement, and outcomes.
- Ensure compliance with hospital policies, DNV standards, and state / federal regulations.
- Work with director to monitor performance metrics, program outcomes, and quality improvement initiatives across all outpatient programs.
Staff Supervision & Development
Patient Care & Community Coordination
Administrative & Financial Oversight
Qualifications, Knowledge & Experience
Required :
Preferred :
PI857f312ebb56-30511-39177674
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