IT Consultant

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

JOB Description

A top software product company with worldwide locations has an immediate need due to a promotion. Large base salary plus commission and excellent benefits and RSUs

The Sales Engineer will assist the Sales team in achieving the revenue goal by providing high-quality pre-sales technical support and presentations that focus on articulating value to prospective buyers. You will be the product solution specialist, working to ensure the best possible technical solution based on the information provided.

This individual will report to the Sales Director. This person will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle, as well as experience working with the Sales teams throughout the process.

Sales Engineers and their Account Managers will be placed in situations to uncover and develop new areas of business and relationships.

Responsibilities:

• The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.

• Investigate the prospect’s needs and assist in developing a strategy to win business

• Assist the Sales Teams in making tactical decisions regarding the sale.

• Identify compelling events or specific business problems and offer attractive solutions to the client.

• Provide specialized technical support to the prospect/customer using best practices techniques along with other available resources provided to the Sales Engineering group.

• Account responsibility for all lead technical activities. This includes building relationships across customers' IT silos to document their infrastructure, understand their challenges, and seek out potential projects.

• The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and help sales in accurately assessing and forecasting opportunities.

• Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present solutions in the best possible light for customers, resellers, integrators, etc.

• Work with users regularly, explore scenarios in which the system is being used, and discover new upsell opportunities by understanding the user’s needs.

• Adapt to new situations and opportunities that may include multiple Integrators on a shared customer network

• Travel required within the assigned territory and within the Region, estimated at 40 - 50% within the territory

Education Requirements:

• Bachelor’s Degree in Computer Science, Engineering is preferred

• Formal presentation training

Experience:

• Minimum 7 years as a pre-sales engineer, Pre Sales Network Engineer, or in a pre-sales technical support role.

• Minimum 7 years, experience in Computer Networking and Observability

• This person must have experience and demonstrated working with customers to understand their technical challenges and requirements, and to have effectively proposed desired solutions.

• Proven pre-sales record of success and achievement for themselves and their team.

• Strong Networking and Application background desired, along with a working knowledge of Linux/Windows operating systems.

o Cisco routing, switching, gateways and applications(must)

o TCP/IP, SNMP, Netflow, VoIP, BGP

o Various topologies, LAN, WAN (MPLS, Frame, ATM)

o Trend analysis concepts

o Network infrastructure concepts

o HP/OV, IBM Tivoli, EMC SMARTS, ArcSight a plus

o Network performance management

o Fault/Alert management concepts

o Operating systems (Linux, NT)

o Certification CCNA, CCNP, CCIE a plus

o SDN/NFV

o Virtualization

o Public/Private Cloud

Experience responding to or creating RFI or RFPs Experience in having conducted or participated in security audits a plus.

• Must have attended formal sales training that teaches pre-sales techniques. Examples of training courses include, but are not limited to, Sandler, Siebel, or Afterburner.

• Exceptional verbal and written communication skills.

• Exceptional organization, time management skills, and multi-tasking skills.

• Self-motivated and constantly looking for ways to improve both product and process.

Benefits/Perks

Competitive Compensation

Flexible Scheduling

Career Growth Opportunities

Job Summary

We are seeking a knowledgeable IT Consultant to join our team. As an IT Consultant, you will discover our customers’ business objectives and provide strategic advice on how they can best use technology to achieve their goals. You will provide technical training and help clients learn how to best integrate their technology systems. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.

Responsibilities

Discover the needs of each client and their business objectives

Develop strategies for using technology to achieve their business goals

Collaborate with in-house staff to manage IT systems

Train staff on new and existing technologies

Design and implement IT systems and networks

Qualifications

A bachelor’s degree in Computer Science or a related field, MBA/MSc preferred

Professional certifications are preferred

Previous experience as an IT Consultant

Previous experience in project management

Strong troubleshooting and analytical skills

Ability to work well as part of a team

Strong written and verbal communication skills

This is a remote position.