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Manager, Professional Education San Francisco
Manager, Professional Education San FranciscoJohnson & Johnson • San Francisco, California, USA
Manager, Professional Education San Francisco

Manager, Professional Education San Francisco

Johnson & Johnson • San Francisco, California, USA
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

Job Function : Customer Management

Job Sub Function :

External Customer / Product Training

Job Category : Professional

All Job Posting Locations :

San Francisco California United States of America

Job Description :

We are searching for the best talent for a Manager Professional Education San Francisco. The Manager Professional Education is accountable for the flawless development and delivery of Professional Education content throughout the education continuum. This should be achieved through strong clinical / customer knowledge along with exceptional collaboration and teamwork with Faculty Medical Affairs Marketing Sales Strategic Accounts and MedTech.

The Manager has responsibility for : US education programming content / curriculum development faculty management integration of innovative learning technologies budget management and adherence to critical functional processes. This individual is responsible for adhering to all applicable legal and regulatory requirements as well as Company Health Care Compliance policies.

This role will be based in San Francisco CA or surrounding area.

About Surgery

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery Ready to join a team thats reimagining how we heal Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the worlds most prevalent conditions such as obesity cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at Responsibilities :

In accordance with all applicable federal state and local laws / regulations and Corporate Johnson & Johnson procedures and guidelines this position :

  • Market and Industry Knowledge : Understand and apply market industry and competitor knowledge to help shape Professional Education curriculum and content.
  • Product Clinical and Disease State Knowledge : Possess the product and clinical knowledge needed to create effective and accurate learning solutions for Professional Education
  • Customer Insights : Be insight driven to identify unmet HCP customer needs and develop the solutions needed to increase the value and differentiation of our future education offerings
  • Business Acumen : Demonstrate an ability to understand business strategy and translate it into education solutions that support the companys business goals
  • Leadership & Partnerships : Effectively navigate the matrix work environment to develop cross functional partnerships create followership and influence without direct authority. Develop and maintain relationships with external faculty and vendors to effectively create Professional Education programs and content.
  • Technology : Accountable to understand and utilize existing and emerging technologies that enhance the learning experience
  • Flawless Execution : Ensure US program content / curriculum is aligned with US commercial strategy. Submit all content through the Copy Review process and provide an annual Prof Ed needs assessment.
  • Responsible for communicating business related issues or opportunities to next management level
  • Responsible for following all Company guidelines related to Health Safety and Environmental practices as applicable.
  • For those who supervise or manage a staff responsible for ensuring that subordinates follow all Company guidelines related to Health Safety and Environmental practices and that all resources needed to do so are available and in good condition if applicable
  • Responsible for ensuring personal and Company compliance with all Federal State local and Company regulations policies and procedures
  • Performs other duties assigned as needed

Qualifications :

  • Bachelors degree
  • 5 years of experience in the healthcare industry preferably in medical device.
  • 3 years of experience in progressive healthcare commercial roles (e.g. Sales Sales Training Professional Education Brand Marketing Sales Management)
  • Additional Qualifications :

  • MBA or certification in an educational or training-related field / program preferred
  • Knowledge of adult learning methodologies Instructional design experience e.g.; building curriculum for Healthcare providers.
  • Demonstrated ability to lead cross-functional teams in a matrix organization
  • Demonstrated ability to understand business strategy and translate it into education solutions that support the companys business goals
  • KOL relationship development and management
  • Experience in telementoring surgical simulation and other innovative learning technologies
  • Experience managing external vendor relationships
  • Strong influence management oral and written communication skills
  • Knowledge of anatomy and procedures
  • Travel up to 40% of the time
  • The expected base pay range for this position is $102000 to $204000 and Bay Area $118000 to $203550.

    The Company maintains highly competitive performance-based compensation programs. Under current guidelines this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporations performance over a calendar / performance year. Bonuses are awarded at the Companys discretion on an individual basis.

  • Subject to the terms of their respective plans employees and / or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs : medical dental vision life insurance short- and long-term disability business accident insurance and group legal insurance.
  • Subject to the terms of their respective plans employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).
  • This position is eligible to participate in the Companys long-term incentive program.
  • Subject to the terms of their respective policies and date of hire Employees are eligible for the following time off benefits :
  • Vacation 120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year
  • Holiday pay including Floating Holidays 13 days per calendar year
  • Work Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave 480 hours within one year of the birth / adoption / foster care of a child
  • Condolence Leave 30 days for an immediate family member : 5 days for an extended family member
  • Caregiver Leave 10 days
  • Volunteer Leave 4 days
  • Military Spouse Time-Off 80 hours
  • For additional general information on Company benefits please go to :

    & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

    Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please contact us via or contact AskGS to be directed to your accommodation resource.

    Required Skills : Preferred Skills :

    Business Development Customer-Support Customer Support Operations Customer Support Platforms Customer Support Trends Customer Training Escalation Management Fact-Based Decision Making Performance Measurement Problem Management Process Improvements Technical Credibility

    Required Experience :

    Manager

    Key Skills

    IVR,Program Management,Classroom Experience,Special Education,Adult Education,Salesforce,Teaching,Curriculum Development,CRM Software,Public Speaking,Supervising Experience,Toddler Care

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 102000 - 204000

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