Talent.com
Shift Leader
Shift LeaderSmashburger 1396 Tempe Marketplace • Tempe, AZ, US
Shift Leader

Shift Leader

Smashburger 1396 Tempe Marketplace • Tempe, AZ, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Shift Leader

Our first Smashburger restaurant opened in 2007 with one single notion in mind;  to serve a better burger !  Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.”   We just build better .  Better Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience work & lifestyle!

  • Tip share-earn up to $2 / hr. extra in tips
  • Get Paid $ to Refer your Friends
  • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work
  • Flexible schedules in a fun, family friendly, team environment
  • Medical, Dental and Vision Options
  • Paid time off – vacation and sick
  • 401K match (21 and older)
  • Employee Assistance Program
  • Fast track for career opportunities and management experience
  • Free uniform
  • Eligibility based off of time in position and average hours worked
  • Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions

Shift Leader Responsibilities

  • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will :
  • Manage the performance of both FOH & BOH employees
  • Promote a fun and positive work environment
  • Manage the effectiveness of people focused processes and systems
  • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training
  • Reward and recognizes employee performance that exceeds company standards
  • Manage with integrity the daily completion of operational check lists to include
  • Line checks and uniform standards
  • Opening / closing check lists
  • Safe and deposit logs
  • Manage the guest experience metrics (NPS and OSAT)
  • Manage FSC operational standards daily
  • Ensure all food safety standards are followed & in compliance with local health depts.
  • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees
  • Manage the successful onboarding and training for all new employees
  • Follow COGS management procedures for food ordering and inventory
  • Follow company cash policies to ensure minimal losses through theft or shortages
  • Manage daily labor
  • Shift Leader Requirements

  • Previous Shift Leader Experience
  • 90-day completion of train the trainer course
  • Flexible to work nights, weekends, and holidays
  • Follow Smashburger uniform standards
  • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
  • Must successfully complete Smashburger training program
  • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
  • People management skills to effectively select, assess, coach / counsel, develop, motivate, and lead restaurant teams
  • Excellent attention to detail
  • Proven time management, consistency, and organizational skills
  • Highly motivated, self-directed, and results driven
  • Physical ability to stand for extended periods of time and to move and lift boxes of food / supplies up to 50 lbs.
  • Ability to work in high temperatures
  • All applicants and employees have an equal opportunity for employment and advancement within Smashburger.  Smashburger is dedicated to the principles of equal employment opportunity.  We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.  This prohibition includes unlawful harassment based on any of these protected classes.  Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.  We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law.  Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.

    We use eVerify to confirm U.S. Employment eligibility.

    https : / / smashburger.com / job -applicant-privacy-policy

    We use eVerify to confirm U.S. Employment eligibility.

    [job_alerts.create_a_job]

    Shift Leader • Tempe, AZ, US

    [internal_linking.similar_jobs]
    Shift Leader (P1-1360001-3)

    Shift Leader (P1-1360001-3)

    Panda Restaurant Group • Maricopa, AZ, United States
    [job_card.full_time]
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Manager

    Shift Manager

    Buffalo Wild Wings • Scottsdale, AZ, US
    [job_card.part_time]
    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Manager

    Shift Manager

    Pizza Hut • Maricopa, AZ, United States
    [job_card.full_time]
    Working at Pizza Hut® is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your career...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    Baskin Robbins • Tempe, AZ, US
    [job_card.full_time]
    If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'.Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, N...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Checkers & Rally's • PHOENIX, AZ, US
    [job_card.full_time]
    At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests.As a member of the team you will assist the General Manager thru managing successful shift...[show_more]
    [last_updated.last_updated_30]
    Shift Leader

    Shift Leader

    Potbelly Corporate • Phoenix, AZ, US
    [job_card.part_time]
    [filters_job_card.quick_apply]
    Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a wa...[show_more]
    [last_updated.last_updated_30]
    Shift Leader

    Shift Leader

    Habit Burger & Grill • Phoenix, AZ, US
    [job_card.full_time]
    Join the team that’s all about flavor, energy, and opportunity at Habit Burger & Grill!.Are you a natural leader with a passion for people and a hunger to grow your career? If you’re ready to bring...[show_more]
    [last_updated.last_updated_30]
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Maricopa, AZ, US
    [job_card.full_time]
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
    [last_updated.last_updated_30]
    Shift Lead $20.01 / hr

    Shift Lead $20.01 / hr

    Angie's Food Concepts • Phoenix, AZ, US
    [job_card.full_time]
    Angie’s Food Concepts – Shift Leader $20.W Thomas Rd, Phoenix, AZ 85013.Medical, dental and vision insurance.Closed on seven major holidays. Growth potential with a start-up.Angie’...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Lead

    Shift Lead

    Phoenix Staffing • Phoenix, AZ, US
    [job_card.part_time]
    Job Description : Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Leader

    Team Leader

    Jenis Splendid Ice Creams LLC. • Scottsdale, AZ, US
    [job_card.part_time]
    In Arizona, our Team Jeni's Team Leaders have the opportunity to earn an average of $28.This is an estimate of hourly earnings. It is based on the 2025 base pay rate, plus 2024's hourly tip ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    9049 Via De Ventura & Loop 101 • Scottsdale, AZ, US
    [job_card.full_time]
    Valley Subs of Arizona, LLC DBA Jersey Mike's Subs .To exceed guest expectations by creating quality subs with fun, friendly service delivered by passionate employees.The Jersey Mike's...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    Dunkin' • Phoenix, AZ, US
    [job_card.full_time]
    If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'.Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, N...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Lead

    Shift Lead

    Arizona Staffing • Phoenix, AZ, US
    [job_card.part_time]
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Lead $20.01 / hr

    Shift Lead $20.01 / hr

    Angie's Lobster LLC • Phoenix, AZ, US
    [job_card.full_time]
    Angie’s Food Concepts – Shift Leader $20.W Peoria Ave Phoenix, AZ 85051.Medical, dental and vision insurance.Closed on seven major holidays. Growth potential with a start-up.Angie’...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Shift Lead

    Restaurant Shift Lead

    Atlas Franchise Management • Phoenix, AZ, US
    [job_card.full_time]
    To provide FREAKY world class customer service to Jimmy John’s customers while spreading the love through FREAKY FAST JJ’s sammies. Blow your Manager away with your personality and servi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader (PM SHIFT ONLY)

    Shift Leader (PM SHIFT ONLY)

    Insomnia Cookies • Phoenix, AZ, United States
    [job_card.part_time]
    One East Washington Street, Suite 180 Phoenix, AZ 85004.You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift.Your hands-on lead...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Lead

    Shift Lead

    Taco Bell • Maricopa, AZ, United States
    [job_card.full_time] +1
    Shift Lead Maricopa, AZ Shift Leader - Lead, Inspire, and Grow with Taco Bell! Ready to take the next step in your restaurant career? At Taco Bell | Luihn VantEdge, we're looking for leaders who...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]