Client Services Admin Assistant

Job Posting

Salary Range : $20.00 to $21.20 / hour Salary Note : Bilingual candidates are eligible for an additional $1.50 Bilingual Differential. This Bilingual Differential is not included in the salary range above.

Essential Functions and Responsibilities :

• Documentation : Maintain accurate and timely documentation of client interactions, placements, services provided, and progress updates in agency databases. Document meeting minutes.
• Coordination of Services : Work collaboratively with care team members to process program referrals, process and mail out client financial assistance, assist with covering reception, and other administrative tasks to support the coordinator of client services.
• Data Entry : Enter program data into client database and run program reports.
• Filing : Assist with program filing including closing client charts.
• Client Events : Assist with planning client events on a monthly to quarterly basis. This includes shopping for food, preparing and mailing flyers, processing space rentals, and calling clients about events.
• Travel : Ability to travel to process mailings and other department errands. Ability to transport clients on occasion.
• Standards : Comply with all applicable program standards, guidelines, laws and administrative rules. Ability to maintain client confidentiality. Ability to work well with others, handle stress appropriately, have reliable attendance.

Other tasks as assigned, including training / cross-training other staff as needed

Required Qualifications :

Professional Competencies :