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Patient Advocate- Full Time Day Shift
Patient Advocate- Full Time Day ShiftStoneCrest Center • Detroit, MI, United States
Patient Advocate- Full Time Day Shift

Patient Advocate- Full Time Day Shift

StoneCrest Center • Detroit, MI, United States
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  • [job_card.full_time]
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Job Duties :

  • Acts to promote resolution of complaints
  • Acts on behalf of the recipient of mental health services to obtain remedies for apparent violations, and to safeguard the rights guaranteed by the Mental Health Code.
  • Ensures compliance with the Michigan Mental Health Code
  • Obtain petition and certifications for Judicial Process
  • Maintenance of Court Docket'distribution and updates
  • Participate and attend deferral meetings, appropriate follow up, as needed
  • Attends conferences, off-site meetings, when needed
  • Schedule transportation for patients, when needed
  • Mails or returns items left by discharged patients to their home or next of kin
  • Prepares written inventory of all unclaimed items
  • other duties as assigned

KNOWLEDGE, SKILLS, AND EXPERIENCES REQUIRED :

  • A Bachelor's degree in a human services field, management, public administration, social science, or law from an accredited college.
  • A minimum of one year's professional experience in investigation and advocacy within a private or public human services agency (or comparable experience) desired
  • Working knowledge of the Mental Health Code and the ability to interpret and apply statutes, rules, policies, and procedures, highly desired
  • Experience in human services, psychiatric hospital, or community mental health preferred.
  • Two to three years experience as Mental Health Associate and or CENA, strongly desired. Ability to work with all patient populations as demonstrated through educational accomplishment or work experience.
  • Must have solid computer skills, be organized, and pay attention to detail
  • Must have impeccable customer service skills with the ability to multi-task
  • Knowledge of patient rights and JCAHO standards, a plus
  • Must be responsible, trustworthy and practice good communication skills, both verbal and written
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    Patient Advocate Full Time Day Shift • Detroit, MI, United States

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