Program Specialist II

The Program Specialist II is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake shortlisting sourcing management onboarding worker assignment management time and expense management offboarding and reporting. The Program Specialist II acts as a talent advisor to support our clients through the requisition fulfilment process to ensure quality talent is acquired in a timely manner.

Responsibilities :

• Assist with PMO roadmap / AGS Way initiatives
• Participate in client meetings to review strategic initiatives
• Assist client managers during all stages of the contract labor acquisition process including : requisition intake sourcing and candidate shortlisting and interviewing (Can perform all primary or supplemental responsibilities of the PMO end to end acquisition process)
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting requirement intake session with hiring managers in order to gather detailed job descriptions to distribute to supply base
• Document requirement intake conversations in appropriate database (VMS AGS360)
• Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response
• Discuss with HM agree upon expectations timeframes feedback roles and responsibilities of everyone involved in the requisition fulfilment process
• Coach manage and oversee performance of participating staffing suppliers
• Document all client / supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in CRM system
• Monitor performance against contract SLAs requisition aging invoicing time and expense entry and vendor compliance tracking
• Conduct supplier scorecard reviews; including performance discussions metric adherence and strategic conversations
• Maintain and update monthly activity and performance reports
• Assist with development of presentation and customer facing items (QBRs Operational reviews Dashboard reviews other) with support from leader
• Provide constant interaction via face to face email and phone with client staffing vendors contract personnel and other partners
• Assist with worker assignment management (cost center changes extension of contract assignments etc.) to improve data integrity
• Liaison with managers vendors and security department to ensure all necessary paperwork is completed and collected prior to starting assignments and at end of assignments
• Ensure all work orders are closed in the system with accurate finish reasons when notified of an end of assignment and appropriate departments are notified (i.e. security)
• Assist with the collection of company assets from vendors (laptop badges etc.)
• Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner to avoid onboarding delays
• Log all client and vendor inquiries into

Qualifications :

Additional Information :

Location disclaimer :   This position is open to North America locations outside of California Colorado New Jersey New York Washington and Maryland.

Benefits are subject to change and may be subject to specific elections plan or program terms. This role is eligible for the following :

At AGS we recognize our people are our strength. We are an equal opportunity (M / F / Disability / Veterans) and consider all applications without regard to race gender sexual orientation gender identity age color religion national origin veteran status disability genetic information or any other status protected by applicable law. We value our people their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

If you would like to request a reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please email  for accommodation options.

In accordance with the Immigration Reform and Control Act of 1986 employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.

Remote Work : No

Employment Type : Full-time

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Experience : years

Vacancy : 1